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Prices checked Nov 5, 2026

Best CRM for small business in 2026

Ten CRMs compared for small teams whose customers write on WhatsApp, Instagram, Telegram and email: what each one costs and how it bills, what the free plan really covers, which channels connect natively, and where each one stops.

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The short answer

The best CRM for a small business depends on where your customers talk to you. If they mostly email, HubSpot’s free CRM (2 users) or Zoho CRM (free for 3 users, then $14 per user a month billed yearly) is the easiest start, and Pipedrive is the simplest sales pipeline. If they message you, Kommo and Bitrix24 cover WhatsApp and Instagram, and Pinlyx puts Telegram (free), WhatsApp and Instagram (Pro, $24.99 a month) in one inbox.

Best picks by need

A free CRM with email and marketing tools
HubSpot, Zoho CRM
The lowest price per user
Freshsales, Zoho CRM
A simple deal pipeline for a small sales team
Pipedrive, monday CRM
Selling in WhatsApp and Instagram chats
Kommo, Bitrix24
Telegram, WhatsApp and Instagram in one inbox, at a flat price
Pinlyx
A Gmail-based team that also sells in messengers
NetHunt CRM
A small team that expects to grow into an enterprise CRM
Salesforce Starter

Last updated: . Every price below was read on the vendor’s own pricing page that day, from Türkiye, so monday CRM showed its prices in euros.

We make Pinlyx. It is listed where it fits, with its limits, and the list is grouped by need rather than scored. No vendor paid to be included.

Small business CRMs compared

Entry price and how it is billed, the free plan, and whether WhatsApp, Instagram DMs and Telegram connect without an extra product.

Small business CRMs compared
CRMStarting price (billing)Free planPriced per user?WhatsAppInstagram DMsTelegramWhere data is hostedBest for
HubSpot$20/seat/mo list; offer $7 yearly or $10 monthlyYes: 2 users, 1,000 contactsYes, per seatProfessional tiers onlyMarketing Hub Professional and upThird-party appsUS, EU (Germany), Canada or AustraliaA free start with email and marketing tools
Zoho CRM$14/user/mo yearly, $20 monthlyYes: 3 usersYesStandard and up, uses creditsNot in the CRM (Zoho Social)Not listedSet by sign-up country; EU centres in Amsterdam and DublinA low-cost, complete CRM
Freshsales$9/user/mo yearly, $11 monthlyNot on the pricing page (21-day trial)YesThrough FreshchatThrough FreshchatThrough FreshchatChosen at sign-up: US, EU, India, Australia or Middle EastThe lowest price per user
Salesforce Starter$25/user/mo, monthly or yearlyYes: Free Suite, 2 usersYesEnterprise editions onlyNot listed for StarterNot listedNot stated on the Starter pageGrowing into an enterprise CRM
Pipedrive$14/seat/mo yearly, $24 monthlyNo (14-day trial)Yes, per seatAll plansNot listedNot listedEU for EU clients; UK for non-EU Europe and EMEAA simple sales pipeline
monday CRM€12/seat/mo yearly, €18 monthly; 3-seat minimumNo (14-day trial)Yes, per seatTwilio block, Pro and upNot listedNot listedUS, EU or APAC, set by the first userCustom boards; teams already on monday
Kommo$25/user/mo, billed per 6 monthsNo (14-day trial)YesYesYesBot onlyNot publishedSelling in WhatsApp and Instagram chats
Bitrix24$49/mo yearly or $69 monthly, 5 usersYes: 1-2 usersNo, flat per companyBasic and up, via a providerYesBot only, one-on-one chatsEU zones, .com.tr included: FrankfurtCRM, tasks and chat at one flat price
PinlyxOur product$24.99/mo, or $20.82/mo yearly (Pro)Yes: 1 Telegram accountNo, flat; Pro includes 3 team membersPro and up, 24-hour windowPro and upPersonal accounts, on FreeEU (Germany)Telegram, WhatsApp and Instagram in one inbox
NetHunt CRM$24/user/mo yearly, $30 monthlyNo (14-day trial)YesPersonal, Basic Plus and upYesBot on all plans; personal from Basic PlusNot publishedGmail teams that sell in messengers

Prices checked November 5, 2026 on each vendor’s official pricing page, before tax; the source links are under each entry below. “Not listed” means the channel is not in the vendor’s own plan or channel list, though a third-party add-on may exist. “Bot only” means a Telegram bot, not your personal account.

The 10 CRMs, one by one

Each entry uses the same six fields, so you can compare like with like. The tools are grouped by how they handle messaging: all-rounders built around email and marketing (1-4), pipeline-first tools (5-6) and messaging-first CRMs (7-10). The numbers are for navigation, not a score.

1. HubSpot

Who it is for: Small teams that want a free CRM with email, forms and marketing tools today, and a clear upgrade path into marketing automation later.

Highlights
The free CRM has no time limit and covers up to two users and 1,000 contacts, with live chat, sales quotes and reporting dashboards among the free tools. Starter is the first paid tier.
Integrations
WhatsApp in the conversations inbox needs Marketing Hub or Service Hub Professional or Enterprise. Instagram DMs are answered in the social tool on Marketing Hub Professional or Enterprise. Telegram has no native channel; it connects through third-party marketplace apps.
Price
Free for 2 users. Starter is $20 per seat a month at list price; when we checked, new customers were offered $7 per seat a month billed yearly or $10 billed monthly, for a limited time. Checked Nov 5, 2026
Data and language
There is no Turkish interface: HubSpot’s interface languages do not include Turkish. Accounts are hosted on AWS in the US, Canada, Australia or the EU (Germany), assigned from your IP address at sign-up; paid plans can change region.

Watch out

The messaging channels sit in Professional tiers that cost far more than Starter, and the Starter discount is a promotion, so budget for the $20 list price.

Official sources:Starter pricingFree CRMWhatsApp channelInstagram DMsLanguagesData hosting

2. Zoho CRM

Who it is for: Cost-conscious small businesses that want a complete CRM, with workflows and reports, at a low price per user.

Highlights
The Free edition is free forever for 3 users. Paid editions add workflows, follow-up cadences (email, task, call and WhatsApp) and deeper customisation, and the interface comes in 30 fully supported languages.
Integrations
WhatsApp Business is included from Standard, and sending WhatsApp messages uses credits. Zoho’s social integration with the CRM covers Facebook company pages and X profiles only; Instagram lives in Zoho Social, a separate app. Telegram is not in the CRM’s edition feature list.
Price
Free for 3 users. Standard is $14 per user a month billed yearly or $20 billed monthly; Professional is $23 or $35. Zoho shows prices in local currency by region. Checked Nov 5, 2026
Data and language
Turkish is one of the 30 fully supported interface languages. Your data centre is picked from the country you choose at sign-up; Zoho’s EU centres are in Amsterdam and Dublin.

Watch out

WhatsApp messages cost credits on top of the licence, and Instagram DMs do not land in the CRM itself.

Official sources:PricingEdition featuresLanguagesSocial integrationData centres

3. Freshsales

Who it is for: Small sales teams that want the lowest per-user price among the big CRM brands, with chat, email and phone built in.

Highlights
Growth includes a Kanban view, contact lifecycle stages, built-in chat, email and phone, email templates and basic workflows. Freddy AI Agent is an add-on at $49 per 100 sessions, and every plan starts with a 21-day trial.
Integrations
WhatsApp, Instagram, Facebook Messenger and Telegram run through Freshchat, Freshworks’ messaging product, and Freshworks also offers a Freshsales Suite WhatsApp integration. The Freshsales pricing page does not say which plan includes them.
Price
Growth is $9 per user a month billed yearly or $11 billed monthly; Pro is $39 or $47; Enterprise is $59 or $71. The pricing page shows no free plan, only the 21-day trial. Checked Nov 5, 2026
Data and language
Turkish is in Freshsales’ list of supported languages. You choose the data centre when you sign up; Freshworks lists US, EU, India, Australia and Middle East hosting regions.

Watch out

The messaging channels come from a second Freshworks product, so check what Freshchat adds to the bill before you count on them.

Official sources:PricingMessaging channelsFreshchat channelsLanguagesHosting regions

4. Salesforce Starter

Who it is for: Small businesses that expect to grow into Salesforce’s ecosystem and want sales, service and email marketing in one suite from the start.

Highlights
Free Suite gives two user licences at no cost. Starter Suite adds email nurture campaigns, lead scoring, sales flows and lead routing, and includes a Slack workspace connected to the CRM. Starter can be trialled for 30 days with up to 10 users.
Integrations
Starter includes in-app and web messaging. Salesforce lists WhatsApp messaging for its Enterprise and Unlimited editions, and Instagram and Telegram are not listed for Starter.
Price
Free Suite is $0 for 2 users. Starter Suite is $25 per user a month, billed monthly or yearly, with transaction fees on top; Pro Suite is $100 per user a month, billed yearly with a contract. Checked Nov 5, 2026
Data and language
Salesforce’s help lists Turkish as an end-user language: standard pages are translated, setup and help are not, and support is not offered in it. The Starter pricing page does not say where an account is hosted.

Watch out

Pro Suite costs four times Starter per user, and WhatsApp is part of neither.

Official sources:Starter pricingSales Cloud pricingFree Suite FAQSupported languagesWhatsApp editions

5. Pipedrive

Who it is for: Small sales teams whose day is a deal pipeline (calls, emails, meetings and follow-ups) and who want as little setup as possible.

Highlights
The visual pipeline is the core of the product. Lite includes Pipedrive’s meeting intelligence tool, Nova, at no extra cost; Growth adds full email sync with tracking, automations and nurturing sequences.
Integrations
A WhatsApp Business integration is included on every plan, and Meta charges for each template message (Pipedrive quotes about $0.01 to $0.10). Instagram and Telegram are not in Pipedrive’s plan comparison.
Price
Lite is $14 per seat a month billed yearly ($168 per seat a year) or $24 billed monthly; Growth is $39 or $49. There is no free plan, only a 14-day trial. Checked Nov 5, 2026
Data and language
Pipedrive says the app supports 24 languages, and Turkish is in its list. New accounts are hosted by origin: EU clients in the EU, and non-EU European and EMEA clients primarily in the UK.

Watch out

Full email sync and automations start on Growth, so compare the Growth price if you need them.

Official sources:Pricing and app languagesWhatsApp integrationSub-processors and hosting

6. monday CRM

Who it is for: Teams that already run their work on monday.com, or want a CRM they can reshape with boards, columns and automations.

Highlights
Boards are fully customisable, Standard and Pro include AI credits, and quotes and invoices are built in (20 a month on Basic). Basic holds 1,000 active contacts and deals.
Integrations
WhatsApp messages can be sent through the Twilio block in the workflow builder, which is available on Pro and Enterprise. Instagram and Telegram are not listed on the CRM pricing or features pages.
Price
Basic is €12 per seat a month billed yearly or €18 billed monthly; Standard is €17 or €25; Pro is €28 or €41. Plans start from 3 seats. These are the euro prices monday showed us from Türkiye; it shows local currency by region. There is no free plan, only a 14-day trial. Checked Nov 5, 2026
Data and language
The interface is available in 15 languages, Turkish included. The data region (US, EU or APAC, on AWS) is set by the location of the first user who opens the account, and changing it means a new account.

Watch out

With the 3-seat minimum a solo founder pays for three seats, and WhatsApp needs Pro and the Twilio integration.

Official sources:PricingTwilio and WhatsApp blocksLanguagesData residency

7. Kommo

Who it is for: Small teams that sell mainly in WhatsApp and Instagram chats and want the pipeline built around conversations.

Highlights
Kommo describes itself as an AI-powered CRM built for messenger-based sales. Base includes a unified inbox, sales pipelines, 2,500 active leads and 750 AI credits per user a month, with one WhatsApp number and one Instagram account; each extra user unlocks one more channel.
Integrations
WhatsApp, Instagram, Facebook Messenger, one TikTok business account, email and website chat. Telegram connects as a bot only: Kommo’s help centre says a personal account cannot be connected, and each pipeline takes one Telegram chat.
Price
Base is $25 per user a month, billed $150 per user for 6 months; Advanced is $35 and Pro $45. Monthly payment is not available, the minimum term is 6 months, and Kommo bills in USD only. There is no free plan, only a 14-day trial. Checked Nov 5, 2026
Data and language
The interface is available in English, Indonesian, Portuguese (Brazil), Russian, Spanish (Latin America) and Turkish. Kommo does not publish a fixed hosting region; its privacy policy says data may be stored anywhere in the world, including the US.

Watch out

You pay six months up front for every user, and Telegram works only through a bot, not your own account.

Official sources:PricingTelegram setupInterface languagesPrivacy policy

8. Bitrix24

Who it is for: Small companies that want CRM, tasks, chat and video calls under one flat company price instead of paying per user.

Highlights
Free covers 1-2 users with basic CRM, tasks and chat. Paid plans are priced per company, not per user: Basic covers 5 users and Standard 50. CoPilot AI is built in, and Bitrix24 runs local sites in many countries, Türkiye included.
Integrations
Instagram DMs and comments, Facebook Messenger and a website chat widget connect through Open Channels (1 on Free, 2 on Basic, 10 on Standard), and email integration starts on Basic. WhatsApp connects from Basic through an external provider such as Twilio or Edna.io, which may charge. Telegram connects as a bot only, for one-on-one chats.
Price
Free for 1-2 users. Basic is $49 a month billed yearly or $69 billed monthly for the whole company (5 users); Standard is $99 or $144 (50 users). Checked Nov 5, 2026
Data and language
The interface is available in Turkish, among other languages. Bitrix24 says data for its EU zones, Bitrix24.com.tr included, is hosted inside the EU in Frankfurt, Germany, in AWS data centres.

Watch out

Bitrix24 bundles far more than a CRM (tasks, sites, HR), so plan time to switch off what you do not need, and add the WhatsApp provider’s fees to the budget.

Official sources:Pricing (Türkiye site)Pricing (US site)Telegram bot setupGDPR and hosting

9. Pinlyx

Our product

Who it is for: Small businesses whose customers write on Telegram, WhatsApp and Instagram (plus email and website chat), and that want every conversation in one inbox, tied to a contact and a pipeline, at a flat price.

Highlights
Telegram connects as your personal account, not a bot, and is on the Free plan. Pro adds WhatsApp, Instagram, Facebook Messenger and X DMs, one email mailbox, a live chat widget, automation sequences and 3 AI agents that use your own OpenAI, Gemini or other provider key. The panel is in English, Turkish and Russian.
Integrations
Telegram personal accounts, WhatsApp Business, Instagram DMs, Facebook Messenger and X DMs; email over IMAP/SMTP; a website chat widget. Instagram comment-to-DM, the REST API, webhooks and MCP are on Business.
Price
Free is $0 with 1 Telegram account and 1 user. Pro is $24.99 a month, or $20.82 a month billed yearly, with 3 team members and 3 social accounts included ($6 a month for each extra one). Business is $99 a month, or $82.50 billed yearly, with 10 team members. Checked Nov 5, 2026
Data and language
English, Turkish and Russian interface. Primary data processing is in the EU (Germany).

Watch out

Free is Telegram only. WhatsApp replies work only inside Meta’s 24-hour window, with no template messages or broadcasts. Pinlyx is not an email marketing tool, advanced reporting is on Business only, it does no accounting, the panel has no bulk contact export, and large sales teams will find more depth in Salesforce or HubSpot.

Official sources:PricingCRM featuresSecurity and hosting

10. NetHunt CRM

Who it is for: Teams that live in Gmail and Google Workspace and also sell over WhatsApp, Telegram, Instagram and Messenger.

Highlights
It works inside Gmail through a Gmail add-on. Basic Plus connects personal Telegram and WhatsApp accounts, which few CRMs do, and an MCP server for AI tools is on every plan.
Integrations
A Telegram bot on all plans and personal Telegram from Basic Plus; personal WhatsApp from Basic Plus; Instagram and Facebook Messenger on all plans; LinkedIn (called “Professional Network”) from Business.
Price
Basic is $24 per user a month billed yearly or $30 billed monthly; Basic Plus is $34 or $42. There is no free plan, only a 14-day trial. Checked Nov 5, 2026
Data and language
There is no Turkish interface: NetHunt is available in English, Spanish, Russian, Ukrainian and Polish. A hosting region is not published on the pages we checked.

Watch out

On a connected personal Telegram account only the owner can reply, so it is not a shared team inbox.

Official sources:PricingPersonal TelegramLanguages

How much does a small business CRM cost?

Five of the ten have a free plan (HubSpot, Zoho CRM, Bitrix24, Salesforce and Pinlyx). Once you pay, the bill depends on how a tool counts users. This is what a three-person team pays on each entry paid plan at list price, billed yearly where that is cheaper:

How much does a small business CRM cost?
CRMEntry paid planA month, 3 usersA year, 3 usersBilling
HubSpotStarter$60$720List price, per seat
Zoho CRMStandard$42$504Yearly
FreshsalesGrowth$27$324Yearly
Salesforce StarterStarter Suite$75$900Monthly or yearly
PipedriveLite$42$504Yearly
monday CRMBasic€36€432Yearly, 3-seat minimum
KommoBase$75$9006-month minimum
Bitrix24Basic$49$588Yearly, flat up to 5 users
PinlyxOur productPro$20.82$249.90Yearly, flat for 3 team members
NetHunt CRMBasic$72$864Yearly
  • Entry plans are not equal: WhatsApp is not included on HubSpot Starter or Salesforce Starter, Pipedrive Lite has no automations, and Pinlyx Pro includes 3 social accounts with each extra one at $6 a month.
  • Usage costs come on top. Meta charges for each WhatsApp template message on tools that send them (Pipedrive quotes about $0.01 to $0.10), Zoho sells WhatsApp credits, and AI often runs on credits or sessions, such as Freshsales’ Freddy AI Agent at $49 per 100 sessions. Pinlyx’s AI agents use your own provider key, so the AI provider bills you directly.
  • Minimum terms change the cash you need up front: Kommo bills 6 months at a time and monday CRM starts at 3 seats.
  • For total cost and setup time over a full year, see our small business CRM cost breakdown.

Seven questions to ask before you choose a CRM

Answer these with your own numbers before you open a trial; they rule out most of the list in a few minutes.

  1. 01

    Where do your customers write to you?

    List the channels by volume, then check whether each one connects natively, through a second product, or only on a higher tier: in this list WhatsApp ranges from every plan (Pipedrive) to Professional tiers only (HubSpot). An omnichannel CRM only helps if your top channels are in it, and each conversation should move along a sales pipeline instead of sitting in a chat list.

  2. 02

    How many people will answer?

    Per-user pricing grows with every teammate; flat pricing (Bitrix24, Pinlyx) does not. Check the minimums too: monday CRM starts at 3 seats and Kommo at 6 months.

  3. 03

    What does the free plan really include?

    Count the users, contacts and channels. HubSpot’s free CRM stops at 2 users and 1,000 contacts, Bitrix24 Free has one Open Channel, and Pinlyx Free connects Telegram only.

  4. 04

    What will 12 months cost?

    Use the yearly price only if you can pay a year up front, budget for the list price once a promotion ends, and add usage fees: WhatsApp templates, AI credits, add-ons and tax.

  5. 05

    Where is the data stored?

    If you sell to people in the EU or Türkiye, the hosting region and the vendor’s data processing agreement matter. Several vendors assign the region at sign-up from your IP address or country, so check before you create the account.

  6. 06

    Does it work in your team’s language?

    Interface languages differ more than you would expect: HubSpot and NetHunt, for example, have no Turkish interface, while Zoho CRM, Pipedrive, monday CRM, Kommo and Bitrix24 do.

  7. 07

    Can you get your data out?

    Before you import a large list, check how contacts and conversation history leave the tool: a CSV export, an API, or neither. Moving later is easier when you know the exit on day one.

Three things a CRM will not do for you

Buyers often expect a CRM to cover jobs that belong to other tools or to a contract. Check these separately.

It will not replace your accounting

Quotes and invoices inside a CRM (monday CRM and Bitrix24 have them) are sales documents. Tax-compliant invoicing, bookkeeping and payroll stay in your accounting software, so connect the two rather than replacing one with the other.

Data location is a contract question

Where a vendor hosts your data, and under which data processing agreement, decides what you have to document under GDPR and similar laws. The hosting column above is a starting point, not legal advice.

List prices exclude tax and vary by region

Most vendors quote prices before VAT or sales tax and show different currencies by country: monday CRM showed euro prices when we checked from Türkiye, and Kommo bills in USD only.

Where Pinlyx fits, and where it does not

We build Pinlyx for small businesses that sell in direct messages. It puts Telegram, WhatsApp, Instagram, Facebook Messenger, X, email and website chat in one unified inbox, ties each conversation to a contact record and a sales pipeline, and charges a flat price per workspace instead of per user. The CRM features page shows the product in detail.

A good fit if

  • Your customers write on Telegram: Pinlyx connects personal Telegram accounts, not a bot, and the Free plan includes one. The Telegram CRM list compares it with the other options.
  • You also sell on WhatsApp and Instagram: both are on Pro at $24.99 a month, with 3 team members included.
  • You want AI replies on your own terms: up to 3 AI agents on Pro, using your own OpenAI, Gemini or other provider key.
  • Your team works in Turkish or Russian as well as English, and you want data processed in the EU (Germany), as described on our security page.

Look elsewhere if

  • You need email marketing automation, newsletters or landing pages: HubSpot and Zoho CRM go much further.
  • You need WhatsApp broadcasts or template messages: Pinlyx only replies inside Meta’s 24-hour window. The WhatsApp CRM list covers tools built for that.
  • You need deep reporting, forecasting or accounting: advanced reporting is on Business only, and there is no accounting module.
  • You run a large sales team with territories and approval chains: Salesforce and HubSpot are built for that depth.

Selling in DMs? Try Pinlyx on your own channels.

Telegram is free. WhatsApp and Instagram need Pro at $24.99 a month, with 3 team members included.

Start with ProCompare plans

How we compared

We read each vendor’s own pricing page, plan comparison and help centre on November 5, 2026, and nothing else: no reseller pages and no third-party price lists. Each entry links the pages we used.

For every CRM we recorded the entry price and billing unit, the limits of the free plan, how WhatsApp, Instagram DMs and Telegram connect, the interface languages and the published hosting region.

We checked from Türkiye, so monday CRM showed euro prices; we quote what the page showed and say so. Prices exclude tax. Where a vendor does not publish something, we write “not published” or “not listed” instead of guessing.

The list is grouped by need, not scored, and no vendor paid to be included or placed. We make Pinlyx; it appears where it fits, with its limits. We plan to recheck the prices every month, and the date at the top shows the last check.

Frequently asked questions

It depends on where your customers talk to you. For email-led businesses, HubSpot’s free CRM and Zoho CRM are the easiest starts, and Pipedrive has the simplest pipeline. For businesses that sell in chats, Kommo and Bitrix24 cover WhatsApp and Instagram, and Pinlyx adds Telegram personal accounts to WhatsApp and Instagram in one inbox at a flat price. No single CRM is the best for every team.
Yes. HubSpot’s free CRM covers 2 users and 1,000 contacts, Zoho CRM’s Free edition 3 users, Bitrix24 Free 1-2 users, Salesforce Free Suite 2 users and Pinlyx Free 1 Telegram account. WhatsApp is not on any of these five free plans: it needs a paid plan or a higher tier.
Entry paid plans in this list run from $9 per user a month billed yearly (Freshsales Growth) to $25 per user a month (Salesforce Starter and Kommo Base). Flat-priced tools work differently: Bitrix24 Basic is $49 a month billed yearly for 5 users, and Pinlyx Pro is $24.99 a month for 3 team members. For three users billed yearly, the entry plans cost about $250 to $900 a year before usage fees and tax.
Pipedrive includes a WhatsApp Business integration on every plan, Zoho CRM has it from Standard (messages use credits), Kommo and Bitrix24 (through a provider) have it from their first paid plan, NetHunt connects personal WhatsApp from Basic Plus, and HubSpot needs a Professional tier. Pinlyx includes WhatsApp on Pro at $24.99 a month; it replies only inside Meta’s 24-hour window and does not send templates or broadcasts.
Kommo, Bitrix24, NetHunt and Pinlyx (Pro) bring Instagram DMs into the CRM. HubSpot answers them in its social tool on Marketing Hub Professional or Enterprise, Freshworks handles them in Freshchat, and Zoho keeps Instagram in Zoho Social rather than in the CRM.
Most CRMs connect Telegram as a bot rather than your own account; Kommo and Bitrix24 work that way. NetHunt connects personal Telegram accounts from Basic Plus, and Pinlyx connects personal accounts on every plan, Free included.
A spreadsheet works while one person follows a few dozen customers. A CRM starts paying off when several people answer, when conversations arrive on more than one channel, or when follow-ups get missed, because it keeps each customer’s messages, stage and next step in one record the whole team can see.
Per-user pricing is usually cheaper for one or two people, and flat pricing wins as the team grows. At three users on yearly billing, Pipedrive Lite is $504 a year and Kommo Base $900, while Bitrix24 Basic is $588 for up to 5 users and Pinlyx Pro $249.90 for 3 team members. Compare the plan you would actually need, not only the entry plan.
It can if your sales happen mainly in DMs: Pinlyx covers the inbox, contacts, pipeline and AI replies. It does not replace their email marketing automation, advanced reporting or enterprise sales features, and it has no accounting. If those are central to your business, HubSpot, Zoho CRM or Salesforce are the better fit.
The prices on this page were read on each vendor’s official pricing page on November 5, 2026, and the date at the top changes whenever we recheck them. Vendors change prices and run promotions, so confirm on the linked page before you buy.

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One inbox for every chat, one pipeline for every deal.

Start free with Telegram. Add WhatsApp and Instagram on Pro for $24.99 a month, with 3 team members included.

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