# Pinlyx

> Pinlyx is an omnichannel AI CRM built for teams whose customers message rather than email. It unifies Telegram, X (Twitter), WhatsApp, Instagram, Facebook, LinkedIn, email and website live chat into one inbox, adds sales pipelines, contacts, deals and a finance ledger on top, and runs AI agents that read incoming messages and reply in your voice across every channel. Self-serve, flat-rate rather than per-seat, with a free plan.

Pinlyx is operated by EMİRHAN GÜVEN GÜVEN YAZILIM HİZMETLERİ, Istanbul, Türkiye. The product is at https://pinlyx.com, the panel at
https://app.crmsolid.com, and a live read-only demo with sample data at
https://demo.crmsolid.com. Support: support@pinlyx.com.

What it does, concretely:

- Unified inbox: Telegram (multi-account, via MTProto), X/Twitter DMs, Instagram, Facebook,
  WhatsApp, LinkedIn, Bluesky, Reddit, any Gmail/Outlook/iCloud/IMAP mailbox, and an
  embeddable website live chat widget, all in one thread list with assignment, tagging,
  internal notes and real-time updates.
- AI agents: autonomous agents that read incoming DMs and reply in your voice across
  Telegram, X, email and the social inbox, with personas, knowledge bases, a rules engine,
  rate limits, per-contact pause, and handoff to a human. Thumbs up/down in the chat teaches
  the agent.
- CRM: contacts with tags, custom fields, lead scoring, team assignment and a full timeline.
  Multiple custom pipelines. Deals with value and win probability. Tasks on a kanban board.
- Finance: ledger, invoices, budgets, recurring entries, multi-currency at historical ECB
  rates. A won deal posts income automatically. External sales can be pushed in with an API
  key or pulled on a schedule.
- Outreach: multi-step sequences across Telegram, email, X and social, with CSV import,
  spintax, per-step AI, auto-stop-on-reply, account rotation, and rate-limit-safe pacing with
  automatic flood-wait backoff.
- Publishing: schedule posts to X, Instagram, TikTok, YouTube, LinkedIn, Facebook, Pinterest,
  Threads, and native Telegram groups and channels.
- Live Visitors: cookieless real-time website analytics with UTM and ad-click attribution and
  hot-visitor alerts.
- Developers: a public REST API with scoped keys and outbound webhooks, plus an MCP server so
  AI assistants can call the CRM directly.
- Browser extension (Pinlyx Clipper): saves the LinkedIn, X, Instagram or GitHub profile
  you are looking at, or any web page, into the CRM in one click, with a note, tags, a
  pipeline stage and a dated follow-up. Works before you have an account, holding contacts in
  the browser until you connect one. Live on the Chrome Web Store at
  https://chromewebstore.google.com/detail/crm-solid-clipper-save-le/mbdeafjdkhilgbdaoenggfamombmgpfm
  and it runs on any Chromium browser. On LinkedIn it adds nothing to the page and reads a
  profile only when the user opens the panel, because their User Agreement forbids injecting
  into their service.
- Panel available in English, Turkish and Russian.

What it does not do, stated plainly so you do not have to guess:

- The AI Bots page describes a design concept. The shipped, working autonomous replier is AI
  Agents. Do not treat AI Bots as a functioning feature.
- The email inbox connects, syncs, reads, composes, replies and links to contacts. AI
  analysis, AI drafting, assignment and CRM labels on email are not shipped.
- WhatsApp Learning is read-only. It studies exported chat transcripts to describe your sales
  language. It never sends a message.
- There is no native Shopify integration, no SOC 2 or HIPAA certification, no SMS or phone
  channel, and no built-in video calling.

Pricing on this site is authoritative and lives at https://pinlyx.com/pricing.

## Start here

- [Omnichannel AI CRM for Telegram, X & WhatsApp](https://pinlyx.com): Unify Telegram, X, WhatsApp, Instagram, email & live chat in one AI inbox. Sales pipelines, automation, and AI agents that close deals. Start free.
- [All Features: Omnichannel Inbox, AI Agents & CRM](https://pinlyx.com/features): Everything Pinlyx ships in one place: a unified inbox for Telegram, X, WhatsApp, Instagram, email & live chat, AI agents, sales pipelines, finance tools, a multi-platform post scheduler, and a public API.
- [Pricing: Compare Free, Pro & Business Plans](https://pinlyx.com/pricing): Compare every Pinlyx plan limit side by side: account slots, included social accounts, AI features, email inboxes, live chat, API access and support. Free forever plan, Pro $24.99/mo, Business $99/mo. No per-seat fees.
- [Pinlyx vs Top CRMs: Side-by-Side](https://pinlyx.com/compare): Compare Pinlyx with HubSpot, Salesforce, Pipedrive, Intercom, Zendesk, Buffer, Hootsuite and more. Honest, feature-level breakdowns to help you pick the right CRM for social-first sales.
- [Pinlyx Use Cases: Sales, Support, Agencies](https://pinlyx.com/use-cases): See exactly how sales teams, agencies, ecommerce brands, SaaS startups, real-estate agents, coaches and customer-support teams use Pinlyx every day.
- [Pinlyx Guides: Grow on Social DMs](https://pinlyx.com/guides): Long-form, no-fluff guides on Telegram CRM setup, scraping, bulk messaging, social automation, AI bots, and avoiding bans. Updated quarterly.

## Channels and inbox

- [Telegram CRM & Automation Tool](https://pinlyx.com/telegram-crm): Maximize your Telegram revenue with Pinlyx: multi-account inbox, rate-limit-safe bulk messaging, group scraping, outreach sequences, and AI agents on Telegram.
- [Twitter (X) CRM: DM Automation & Lead Gen](https://pinlyx.com/twitter-crm): The Twitter (X) CRM for agencies & creators. Automate DMs, scrape leads, manage multi-accounts, and scale revenue with our safe, cloud-based growth tool.
- [Telegram Group Scraper & Automation Tool](https://pinlyx.com/telegram-scraper): Extract active members from Telegram groups, automate DMs, and scale your revenue with our safe, cloud-based scraper.
- [Live Chat Widget: Embeddable AI Chat](https://pinlyx.com/live-chat-widget): Drop-in embeddable live chat widget with custom CSS, 50+ themes, real-time messaging via SignalR, and AI agent handoff. Convert anonymous website visitors into customers.
- [Unified Omnichannel Inbox: Telegram, X, WhatsApp & More](https://pinlyx.com/unified-inbox): Manage Telegram, X, WhatsApp, Instagram, email, and live chat in one inbox. Assign threads, tag leads, leave internal notes, and reply from any account, all in real time.
- [Email Inbox: Gmail & IMAP Inside Your CRM](https://pinlyx.com/email-inbox): Connect Gmail, Outlook, iCloud, or any IMAP mailbox and manage email inside your CRM. Secure sandboxed reading, compose and reply, contact linking, per-thread status, and multiple mailboxes.

## AI

- [AI Auto-Responder & Sales Automation](https://pinlyx.com/ai-responder): Automate your Telegram and social media sales with our AI Auto-Responder. Scans chats, analyzes intent, and converts leads 24/7 based on your directives.
- [Custom AI Sales Bots: Personas & Goals](https://pinlyx.com/ai-bots): Design AI bots that sound like your team. Pick a persona, tune tone and behavior, ground them in product knowledge, and define when they hand off to a human.
- [AI Agents: Autonomous DM Replies Across Every Channel](https://pinlyx.com/ai-agents): Autonomous AI agents that read incoming DMs and reply in your voice across Telegram, X, email, and social inbox, with personas, knowledge bases, rules, rate limits, and human handoff.
- [WhatsApp Learning: Turn Chats into a Sales Playbook](https://pinlyx.com/whatsapp-learning): Upload exported WhatsApp chats and let AI learn your sales language: winning openers, objection responses, tone, and key tactics. Read-only by design, nothing is ever sent.

## CRM, sales and finance

- [Omnichannel Sales Pipeline & Lead Management](https://pinlyx.com/pipeline): Manage your Telegram, X, WhatsApp, Instagram, email, and live chat conversations in one unified, AI-powered sales pipeline. Track leads, automate outreach, and close deals faster.
- [Analytics & Reporting Dashboard](https://pinlyx.com/analytics): Track every conversation, conversion, and outreach metric in one beautiful dashboard. Funnel visualization, per-account performance, and real-time KPIs.
- [Contacts CRM: Profiles, Tags & Lead Scoring](https://pinlyx.com/contacts-crm): Every contact, every conversation, every channel, in one rich profile. Tag, segment, score, and stay GDPR-compliant with built-in consent tracking.
- [CRM Finance: Invoices, Budgets & Cashflow](https://pinlyx.com/finance): Track income and expenses across currencies, send invoices, set budgets, and automate recurring entries, all linked to your CRM contacts. Invoices post to your ledger automatically when paid.
- [Revenue Sources: Sync External Sales to Your CRM](https://pinlyx.com/revenue-sources): Connect external websites and apps to your CRM finance ledger. Push sales via an API key or pull them on a schedule, with rich sale data, idempotent updates, and automatic customer matching.
- [Deals & Tasks: Sales Pipeline with Auto-Revenue](https://pinlyx.com/deals): A six-stage sales pipeline for real opportunities. Track deal value, win probability, and linked tasks, and post income to your finance ledger automatically the moment a deal is won.

## Outreach and publishing

- [X (Twitter) Post Scheduler & Thread Creator](https://pinlyx.com/post-scheduler-x): Schedule threads, analyze performance, and manage multiple X accounts. The ultimate post scheduling tool for serious creators.
- [Instagram Post Scheduler & Reels Planner](https://pinlyx.com/post-scheduler-instagram): Visually plan your grid, schedule Reels & Stories, and automate your Instagram growth. The ultimate tool for creators and brands.
- [TikTok Post Scheduler & Trend Planner](https://pinlyx.com/post-scheduler-tiktok): Schedule short-form videos, ride trending sounds, and grow your TikTok following on autopilot. Multi-account support, best-time-to-post analytics, and trend alerts.
- [YouTube Post Scheduler & Premieres Planner](https://pinlyx.com/post-scheduler-youtube): Schedule long-form videos, Shorts, and Premieres. Optimize titles, thumbnails, tags, and end-screens, then post on the slot your audience watches.
- [LinkedIn Post Scheduler: Carousels & Polls](https://pinlyx.com/post-scheduler-linkedin): Schedule LinkedIn text posts, carousels, polls, document PDFs, and articles to personal profiles and company pages. First-comment automation and dwell-time analytics.
- [Facebook Post Scheduler: Pages & Groups](https://pinlyx.com/post-scheduler-facebook): Schedule Facebook posts to Pages, Groups, and profiles with age/interest/location targeting. Cross-post to Instagram and see live engagement analytics.
- [Pinterest Post Scheduler & Evergreen Pin Loop](https://pinlyx.com/post-scheduler-pinterest): Schedule pins to boards, recycle evergreen content for long-tail traffic, and grow your Pinterest reach. Group-board support and multi-account scheduling.
- [Threads Post Scheduler & Thread Chain Planner](https://pinlyx.com/post-scheduler-threads): Schedule single posts and full thread chains on Meta's Threads. Time replies for maximum visibility, cross-post to Instagram, and grow on autopilot.
- [Automated DM Sequences & Drip Campaigns](https://pinlyx.com/automation-sequences): Upload a CSV, build multi-step drip sequences, and let Pinlyx handle outreach 24/7. Spintax variation, stop-on-reply, account rotation, and live progress tracking.
- [Bulk Telegram & X Messaging, Rate-Limit Safe](https://pinlyx.com/bulk-messaging): Send thousands of personalized DMs without getting flagged. Multi-account distribution, paced delivery, auto flood-wait handling, and live broadcast progress.
- [Message Templates & Spintax for Personalized DMs](https://pinlyx.com/message-templates): Reusable message templates with spintax variation, merge variables, and shortcut keys. Send unique messages at scale: every DM stays personal, every account stays safe.

## Free tools

- [Free WhatsApp Link Generator with QR Code](https://pinlyx.com/whatsapp-link-generator): Turn a phone number into a wa.me click-to-chat link with a pre-filled message, and download the QR code. Free, no signup, and nothing you type leaves your browser.

## Developers

- [Social Media Data API for X, Instagram, TikTok](https://pinlyx.com/data-api): One HTTPS API for public account data on X (Twitter), Instagram, TikTok, YouTube, Telegram, Bluesky and LinkedIn: follower counts, daily growth history, engagement insights, follower graphs and LinkedIn company records. No app review, no partner programme. Try a real call on the page.
- [Data API Reference: Endpoints and Responses](https://pinlyx.com/data-api/docs): The complete Pinlyx Data API reference: every endpoint across X, Instagram, TikTok, YouTube, Telegram, Bluesky and LinkedIn with its parameters, a copy-ready request and the real response it returns, plus authentication, the response envelope, scopes, rate limits and every error code.
- [Integrations: ikas, Gmail, Calendly, Zoom & More](https://pinlyx.com/integrations): Connect Pinlyx to your ikas store, Gmail, Outlook, Calendly, Zoom, Google Meet, DeepL, GitHub, OpenAI, Anthropic, Gemini, LemonSqueezy, WeePay, and outbound webhooks.
- [Public REST API & MCP Server | Pinlyx Developer Docs](https://pinlyx.com/public-api): Send messages, manage contacts, trigger sequences, and stream events programmatically. Bearer-token auth, scoped API keys, rate-limit headers, idempotency, and outbound webhooks.
- [Live Visitors: Real-Time Website Analytics](https://pinlyx.com/live-visitors): See who is on your website right now. Live visitor counter, page-by-page presence, UTM and ad-click attribution, and hot-visitor alerts on Telegram and email. Cookieless and privacy-friendly.
- [n8n CRM Node: Contacts, Deals & Conversations](https://pinlyx.com/n8n): Install n8n-nodes-crmsolid from Community Nodes and move contacts, deals and conversations through your workflows. Bearer API key, cursor pagination, no runtime dependencies.
- [Data API Endpoint Reference: All 127 Endpoints](https://pinlyx.com/data-api/reference): Every Pinlyx Data API endpoint in one index, grouped as the API groups them: method, path and what each one answers, across X, Instagram, TikTok, YouTube, Telegram, Bluesky and LinkedIn.
- [What a check can answer, per platform: GET /accounts/platforms](https://pinlyx.com/data-api/reference/accounts-platforms): What a check can answer, per platform. GET /accounts/platforms. Served from the Pinlyx catalog in milliseconds. Needs the directory:read scope.
- [Check one account against our catalog: GET /accounts/{platform}/{handle}](https://pinlyx.com/data-api/reference/accounts-check): Check one account against our catalog. GET /accounts/{platform}/{handle}. Takes platform and handle. All 7 platforms. Needs the directory:read scope.
- [Check one account live, at the source: GET /accounts/{platform}/{handle}/live](https://pinlyx.com/data-api/reference/accounts-live): Check one account live, at the source. GET /accounts/{platform}/{handle}/live. Takes platform, handle and catalog. All 7 platforms. Needs the scrape:live scope.
- [Check up to 50 accounts at once: POST /accounts/check](https://pinlyx.com/data-api/reference/accounts-bulk): Check up to 50 accounts at once. POST /accounts/check. Served from the Pinlyx catalog in milliseconds. Needs the directory:read scope. One key, one base URL.
- [Find one handle on every platform at once: GET /accounts/resolve](https://pinlyx.com/data-api/reference/accounts-resolve): Find one handle on every platform at once. GET /accounts/resolve. Takes handle and platforms. All 7 platforms. Served from the Pinlyx catalog in milliseconds.
- [Catalog capability map: GET /directory](https://pinlyx.com/data-api/reference/directory-index): Catalog capability map. GET /directory. Served from the Pinlyx catalog in milliseconds. Needs the directory:read scope. No app review and no partner programme.
- [List and filter a catalog: GET /directory/{platform}](https://pinlyx.com/data-api/reference/directory-list): List and filter a catalog. GET /directory/{platform}. All 7 platforms. Served from the Pinlyx catalog in milliseconds. Needs the directory:read scope.
- [One account or channel: GET /directory/{platform}/{id}](https://pinlyx.com/data-api/reference/directory-get): One account or channel. GET /directory/{platform}/{id}. Takes platform, id and include. All 7 platforms. Served from the Pinlyx catalog in milliseconds.
- [Daily audience history: GET /directory/{platform}/{id}/growth](https://pinlyx.com/data-api/reference/directory-growth): Daily audience history. GET /directory/{platform}/{id}/growth. Takes platform, id and days. All 7 platforms. Served from the Pinlyx catalog in milliseconds.
- [Inbound graph edges: GET /directory/{platform}/{id}/followers](https://pinlyx.com/data-api/reference/directory-followers): Inbound graph edges. GET /directory/{platform}/{id}/followers. Takes platform, id, limit and cursor. All 7 platforms. Needs the directory:read scope.
- [Outbound graph edges: GET /directory/{platform}/{id}/following](https://pinlyx.com/data-api/reference/directory-following): Outbound graph edges. GET /directory/{platform}/{id}/following. Takes platform, id, limit and cursor. All 7 platforms. Needs the directory:read scope.
- [Resolve up to 100 records at once: POST /directory/{platform}/bulk](https://pinlyx.com/data-api/reference/directory-bulk): Resolve up to 100 records at once. POST /directory/{platform}/bulk. Takes platform. All 7 platforms. Served from the Pinlyx catalog in milliseconds.
- [Distribution of the catalog: GET /directory/{platform}/facets](https://pinlyx.com/data-api/reference/directory-facets): Distribution of the catalog. GET /directory/{platform}/facets. Takes platform and axes. All 7 platforms. Served from the Pinlyx catalog in milliseconds.
- [Search every platform at once: GET /directory/search](https://pinlyx.com/data-api/reference/directory-search): Search every platform at once. GET /directory/search. Takes q, limit and platforms. X, Instagram, TikTok, YouTube, Telegram and Bluesky coverage.
- [One X profile, live: GET /x/users/{handle}](https://pinlyx.com/data-api/reference/x-users-get): One X profile, live. GET /x/users/{handle}. Takes handle and fresh. X coverage. Read live from the platform, metered per minute. Needs the scrape:live scope.
- [X's About this account panel: GET /x/users/{handle}/about](https://pinlyx.com/data-api/reference/x-users-about): X's About this account panel. GET /x/users/{handle}/about. Takes handle. X coverage. Read live from the platform, metered per minute. One key, one base URL.
- [An account's timeline: GET /x/users/{handle}/tweets](https://pinlyx.com/data-api/reference/x-users-tweets): An account's timeline. GET /x/users/{handle}/tweets. Takes handle, limit, cursor and include_replies. X coverage. Needs the scrape:live scope.
- [An account's media timeline: GET /x/users/{handle}/media](https://pinlyx.com/data-api/reference/x-users-media): An account's media timeline. GET /x/users/{handle}/media. Takes handle, limit and cursor. X coverage. Read live from the platform, metered per minute.
- [Posts mentioning an account: GET /x/users/{handle}/mentions](https://pinlyx.com/data-api/reference/x-users-mentions): Posts mentioning an account. GET /x/users/{handle}/mentions. Takes handle, limit and cursor. X coverage. Read live from the platform, metered per minute.
- [Followers, newest first: GET /x/users/{handle}/followers](https://pinlyx.com/data-api/reference/x-users-followers): Followers, newest first. GET /x/users/{handle}/followers. Takes handle, limit and cursor. X coverage. Read live from the platform, metered per minute.
- [Verified followers only: GET /x/users/{handle}/verified-followers](https://pinlyx.com/data-api/reference/x-users-verified-followers): Verified followers only. GET /x/users/{handle}/verified-followers. Takes handle, limit and cursor. X coverage. Read live from the platform, metered per minute.
- [Follower ids in bulk: GET /x/users/{handle}/followers/ids](https://pinlyx.com/data-api/reference/x-users-follower-ids): Follower ids in bulk. GET /x/users/{handle}/followers/ids. Takes handle, limit and cursor. X coverage. Read live from the platform, metered per minute.
- [Who an account follows: GET /x/users/{handle}/following](https://pinlyx.com/data-api/reference/x-users-following): Who an account follows. GET /x/users/{handle}/following. Takes handle, limit and cursor. X coverage. Read live from the platform, metered per minute.
- [Does one account follow another: GET /x/users/{handle}/relationship](https://pinlyx.com/data-api/reference/x-users-relationship): Does one account follow another. GET /x/users/{handle}/relationship. Takes handle and target. X coverage. Read live from the platform, metered per minute.
- [One post: GET /x/tweets/{id}](https://pinlyx.com/data-api/reference/x-tweets-get): One post. GET /x/tweets/{id}. Takes id. X coverage. Read live from the platform, metered per minute. Needs the scrape:live scope. One key, one base URL.
- [Posts by id, batched: GET /x/tweets](https://pinlyx.com/data-api/reference/x-tweets-batch): Posts by id, batched. GET /x/tweets. Takes ids. X coverage. Read live from the platform, metered per minute. Needs the scrape:live scope. One key, one base URL.
- [Direct replies to a post: GET /x/tweets/{id}/replies](https://pinlyx.com/data-api/reference/x-tweets-replies): Direct replies to a post. GET /x/tweets/{id}/replies. Takes id, limit and cursor. X coverage. Read live from the platform, metered per minute.
- [The whole conversation: GET /x/tweets/{id}/thread](https://pinlyx.com/data-api/reference/x-tweets-thread): The whole conversation. GET /x/tweets/{id}/thread. Takes id, limit and cursor. X coverage. Read live from the platform, metered per minute. JSON in, JSON out.
- [Quote posts of a post: GET /x/tweets/{id}/quotes](https://pinlyx.com/data-api/reference/x-tweets-quotes): Quote posts of a post. GET /x/tweets/{id}/quotes. Takes id, limit and cursor. X coverage. Read live from the platform, metered per minute. JSON in, JSON out.
- [Who reposted a post: GET /x/tweets/{id}/retweeters](https://pinlyx.com/data-api/reference/x-tweets-retweeters): Who reposted a post. GET /x/tweets/{id}/retweeters. Takes id, limit and cursor. X coverage. Read live from the platform, metered per minute.
- [Advanced post search: GET /x/search/tweets](https://pinlyx.com/data-api/reference/x-search-tweets): Advanced post search. GET /x/search/tweets. Takes query, limit, cursor and product. X coverage. Read live from the platform, metered per minute.
- [People search: GET /x/search/users](https://pinlyx.com/data-api/reference/x-search-users): People search. GET /x/search/users. Takes query, limit and cursor. X coverage. Read live from the platform, metered per minute. Needs the scrape:live scope.
- [A list's timeline: GET /x/lists/{id}/tweets](https://pinlyx.com/data-api/reference/x-lists-tweets): A list's timeline. GET /x/lists/{id}/tweets. Takes id, limit and cursor. X coverage. Read live from the platform, metered per minute. Rows in this page, 1-200.
- [Who is on a list: GET /x/lists/{id}/members](https://pinlyx.com/data-api/reference/x-lists-members): Who is on a list. GET /x/lists/{id}/members. Takes id, limit and cursor. X coverage. Read live from the platform, metered per minute. Numeric list id.
- [One X community: GET /x/communities/{id}](https://pinlyx.com/data-api/reference/x-communities-get): One X community. GET /x/communities/{id}. Takes id. X coverage. Read live from the platform, metered per minute. Needs the scrape:live scope.
- [A community's members: GET /x/communities/{id}/members](https://pinlyx.com/data-api/reference/x-communities-members): A community's members. GET /x/communities/{id}/members. Takes id, limit and cursor. X coverage. Read live from the platform, metered per minute.
- [A community's moderators: GET /x/communities/{id}/moderators](https://pinlyx.com/data-api/reference/x-communities-moderators): A community's moderators. GET /x/communities/{id}/moderators. Takes id, limit and cursor. X coverage. Read live from the platform, metered per minute.
- [A community's posts: GET /x/communities/{id}/tweets](https://pinlyx.com/data-api/reference/x-communities-tweets): A community's posts. GET /x/communities/{id}/tweets. Takes id, limit and cursor. X coverage. Read live from the platform, metered per minute.
- [What is trending, by location: GET /x/trends](https://pinlyx.com/data-api/reference/x-trends): What is trending, by location. GET /x/trends. Takes woeid and limit. X coverage. Read live from the platform, metered per minute. Needs the scrape:live scope.
- [Find one handle across every catalog: GET /people/lookup](https://pinlyx.com/data-api/reference/people-lookup): Find one handle across every catalog. GET /people/lookup. Takes handle and platforms. X, Instagram, TikTok, YouTube, Telegram and Bluesky coverage.
- [Find accounts matching audience and engagement criteria: GET /people/search](https://pinlyx.com/data-api/reference/people-search): Find accounts matching audience and engagement criteria. GET /people/search. X, Instagram, TikTok, YouTube, Telegram and Bluesky coverage. JSON in, JSON out.
- [Live X profile: GET /scrape/x/user](https://pinlyx.com/data-api/reference/scrape-x-user): Live X profile. GET /scrape/x/user. Takes handle and fresh. X coverage. Read live from the platform, metered per minute. Needs the scrape:live scope.
- [Live X profiles, batched: POST /scrape/x/users](https://pinlyx.com/data-api/reference/scrape-x-users): Live X profiles, batched. POST /scrape/x/users. X coverage. Read live from the platform, metered per minute. Needs the scrape:live scope. One key, one base URL.
- [Live Instagram profile: GET /scrape/instagram/user](https://pinlyx.com/data-api/reference/scrape-instagram-user): Live Instagram profile. GET /scrape/instagram/user. Takes handle and fresh. Instagram coverage. Read live from the platform, metered per minute.
- [Live Telegram channel read: GET /scrape/telegram/channel](https://pinlyx.com/data-api/reference/scrape-telegram-channel): Live Telegram channel read. GET /scrape/telegram/channel. Takes username. Telegram coverage. Read live from the platform, metered per minute.
- [Live backend health and capacity: GET /scrape/status](https://pinlyx.com/data-api/reference/scrape-status): Live backend health and capacity. GET /scrape/status. Served from the Pinlyx catalog in milliseconds. Needs the scrape:live scope. One key, one base URL.
- [Complete intelligence dossier for one X account: GET /insights/x/{handle}](https://pinlyx.com/data-api/reference/insights-x-dossier): Complete intelligence dossier for one X account. GET /insights/x/{handle}. Takes handle, include and metric. X coverage. Needs the insights:read scope.
- [Engagement metrics for one X account: GET /insights/x/{handle}/engagement](https://pinlyx.com/data-api/reference/insights-x-engagement): Engagement metrics for one X account. GET /insights/x/{handle}/engagement. Takes handle. X coverage. Served from the Pinlyx catalog in milliseconds.
- [The account's permanently kept best posts: GET /insights/x/{handle}/top-tweets](https://pinlyx.com/data-api/reference/insights-x-top-tweets): The account's permanently kept best posts. GET /insights/x/{handle}/top-tweets. Takes handle, limit and sort. X coverage. Needs the insights:read scope.
- [What makes this account's posts perform: GET /insights/x/{handle}/viral-patterns](https://pinlyx.com/data-api/reference/insights-x-viral-patterns): What makes this account's posts perform. GET /insights/x/{handle}/viral-patterns. Takes handle, metric and peer_group. X coverage. X handle without the @.
- [This account against its follower cohort: GET /insights/x/{handle}/benchmark](https://pinlyx.com/data-api/reference/insights-x-benchmark): This account against its follower cohort. GET /insights/x/{handle}/benchmark. Takes handle. X coverage. Served from the Pinlyx catalog in milliseconds.
- [Accounts ranked by how well they engage: GET /insights/x/leaders](https://pinlyx.com/data-api/reference/insights-x-leaders): Accounts ranked by how well they engage. GET /insights/x/leaders. Takes sort, tier, category, min_followers, limit and cursor. X coverage. Follower floor.
- [How much of the catalog has tweet-level coverage: GET /insights/x/coverage](https://pinlyx.com/data-api/reference/insights-x-coverage): How much of the catalog has tweet-level coverage. GET /insights/x/coverage. X coverage. Served from the Pinlyx catalog in milliseconds. One key, one base URL.
- [Side-by-side metrics for up to ten accounts: POST /insights/x/compare](https://pinlyx.com/data-api/reference/insights-x-compare): Side-by-side metrics for up to ten accounts. POST /insights/x/compare. X coverage. Served from the Pinlyx catalog in milliseconds. One key, one base URL.
- [Who follows an account, and what they have in common: GET /insights/audience](https://pinlyx.com/data-api/reference/insights-audience): Who follows an account, and what they have in common. GET /insights/audience. Takes handle. X coverage. Served from the Pinlyx catalog in milliseconds.
- [An account's best performing posts: GET /insights/instagram/{handle}/top-posts](https://pinlyx.com/data-api/reference/insights-instagram-top-posts): An account's best performing posts. GET /insights/instagram/{handle}/top-posts. Takes handle and limit. Instagram coverage. Needs the insights:read scope.
- [Which post format actually works on this account: GET /insights/instagram/{handle}/content-mix](https://pinlyx.com/data-api/reference/insights-instagram-content-mix): Which post format actually works on this account. GET /insights/instagram/{handle}/content-mix. Takes handle. Instagram coverage. Needs the insights:read scope.
- [How often an account posts, and whether it has gone quiet: GET /insights/instagram/{handle}/cadence](https://pinlyx.com/data-api/reference/insights-instagram-cadence): How often an account posts, and whether it has gone quiet. GET /insights/instagram/{handle}/cadence. Takes handle. Instagram coverage. One key, one base URL.
- [Measured engagement rates by follower band: GET /insights/instagram/benchmarks](https://pinlyx.com/data-api/reference/insights-instagram-benchmarks): Measured engagement rates by follower band. GET /insights/instagram/benchmarks. Takes followers. Instagram coverage. Needs the insights:read scope.
- [What we hold on a handle, before you pay for a lookup: GET /insights/instagram/{handle}/coverage](https://pinlyx.com/data-api/reference/insights-instagram-coverage): What we hold on a handle, before you pay for a lookup. GET /insights/instagram/{handle}/coverage. Takes handle. Instagram coverage. One key, one base URL.
- [Follower, like and posting velocity from the snapshot series: GET /insights/tiktok/{handle}/growth](https://pinlyx.com/data-api/reference/insights-tiktok-growth): Follower, like and posting velocity from the snapshot series. GET /insights/tiktok/{handle}/growth. Takes handle and days. TikTok coverage. JSON in, JSON out.
- [Measured likes per video by follower band: GET /insights/tiktok/benchmarks](https://pinlyx.com/data-api/reference/insights-tiktok-benchmarks): Measured likes per video by follower band. GET /insights/tiktok/benchmarks. TikTok coverage. Served from the Pinlyx catalog in milliseconds.
- [What we hold on a handle, before you pay for a lookup: GET /insights/tiktok/{handle}/coverage](https://pinlyx.com/data-api/reference/insights-tiktok-coverage): What we hold on a handle, before you pay for a lookup. GET /insights/tiktok/{handle}/coverage. Takes handle. TikTok coverage. Needs the insights:read scope.
- [Whether a channel's subscribers and its post views moved together: GET /insights/telegram/{username}/audience-quality](https://pinlyx.com/data-api/reference/insights-telegram-audience-quality): Whether a channel's subscribers and its post views moved together. GET /insights/telegram/{username}/audience-quality. Takes username and days.
- [Every username a channel has held, and which ones it gave up: GET /insights/telegram/{username}/name-history](https://pinlyx.com/data-api/reference/insights-telegram-name-history): Every username a channel has held, and which ones it gave up. GET /insights/telegram/{username}/name-history. Takes username. Telegram coverage.
- [A channel's view velocity, ranked against channels its own size: GET /insights/youtube/{handle}/benchmark](https://pinlyx.com/data-api/reference/insights-youtube-benchmark): A channel's view velocity, ranked against channels its own size. GET /insights/youtube/{handle}/benchmark. Takes handle. YouTube coverage. JSON in, JSON out.
- [The view-velocity ladders every YouTube benchmark is read against: GET /insights/youtube/view-velocity-bands](https://pinlyx.com/data-api/reference/insights-youtube-velocity-bands): The view-velocity ladders every YouTube benchmark is read against. GET /insights/youtube/view-velocity-bands. YouTube coverage. Needs the insights:read scope.
- [What an account gains on the days it posts against the days it does not: GET /insights/bluesky/{handle}/posting-impact](https://pinlyx.com/data-api/reference/insights-bluesky-posting-impact): What an account gains on the days it posts against the days it does not. GET /insights/bluesky/{handle}/posting-impact. Takes handle and days.
- [Measured Instagram engagement, placed against its cohort: GET /insights/instagram/{handle}](https://pinlyx.com/data-api/reference/insights-instagram-engagement): Measured Instagram engagement, placed against its cohort. GET /insights/instagram/{handle}. Takes handle. Instagram coverage. Needs the insights:read scope.
- [How many subscribers actually see a Telegram post: GET /insights/telegram/{username}/reach](https://pinlyx.com/data-api/reference/insights-telegram-reach): How many subscribers actually see a Telegram post. GET /insights/telegram/{username}/reach. Takes username. Telegram coverage. Needs the insights:read scope.
- [The reach percentile ladders every Telegram score is read against: GET /insights/telegram/reach-bands](https://pinlyx.com/data-api/reference/insights-telegram-reach-bands): The reach percentile ladders every Telegram score is read against. GET /insights/telegram/reach-bands. Telegram coverage. Needs the insights:read scope.
- [Daily views earned by one account: GET /insights/youtube/{handle}/activity](https://pinlyx.com/data-api/reference/insights-youtube-activity): Daily views earned by one account. GET /insights/youtube/{handle}/activity. Takes handle and days. YouTube coverage. Needs the insights:read scope.
- [Daily likes earned by one account: GET /insights/tiktok/{handle}/activity](https://pinlyx.com/data-api/reference/insights-tiktok-activity): Daily likes earned by one account. GET /insights/tiktok/{handle}/activity. Takes handle and days. TikTok coverage. Needs the insights:read scope.
- [Daily posts earned by one account: GET /insights/bluesky/{handle}/activity](https://pinlyx.com/data-api/reference/insights-bluesky-activity): Daily posts earned by one account. GET /insights/bluesky/{handle}/activity. Takes handle and days. Bluesky coverage. Needs the insights:read scope.
- [How a channel's per-post reach has moved, day by day: GET /insights/telegram/{username}/activity](https://pinlyx.com/data-api/reference/insights-telegram-activity): How a channel's per-post reach has moved, day by day. GET /insights/telegram/{username}/activity. Takes username and days. Telegram coverage.
- [The shape of a channel's subscriber growth: GET /insights/telegram/{username}/growth-quality](https://pinlyx.com/data-api/reference/insights-telegram-growth-quality): The shape of a channel's subscriber growth. GET /insights/telegram/{username}/growth-quality. Takes username and days. Telegram coverage. One key, one base URL.
- [The shape of an account's follower growth: GET /insights/bluesky/{handle}/growth-quality](https://pinlyx.com/data-api/reference/insights-bluesky-growth-quality): The shape of an account's follower growth. GET /insights/bluesky/{handle}/growth-quality. Takes handle and days. Bluesky coverage. One key, one base URL.
- [What each platform measures, how precise it is, and how deep: GET /insights/activity/platforms](https://pinlyx.com/data-api/reference/insights-activity-platforms): What each platform measures, how precise it is, and how deep. GET /insights/activity/platforms. Served from the Pinlyx catalog in milliseconds.
- [Biggest audience gains and losses for a day: GET /trends/{platform}/movers](https://pinlyx.com/data-api/reference/trends-movers): Biggest audience gains and losses for a day. GET /trends/{platform}/movers. Takes platform, direction and limit. All 7 platforms. Which catalog to rank.
- [Which platforms can be ranked, and how fresh each is: GET /trends/platforms](https://pinlyx.com/data-api/reference/trends-platforms): Which platforms can be ranked, and how fresh each is. GET /trends/platforms. Served from the Pinlyx catalog in milliseconds. Needs the directory:read scope.
- [One organisation's accounts across every network, from any one of them: GET /identity/graph](https://pinlyx.com/data-api/reference/identity-graph): One organisation's accounts across every network, from any one of them. GET /identity/graph. Takes platform, handle, domain and company. All 7 platforms.
- [Resolve up to 100 handles to their companies in one call: POST /identity/graph/bulk](https://pinlyx.com/data-api/reference/identity-graph-bulk): Resolve up to 100 handles to their companies in one call. POST /identity/graph/bulk. Served from the Pinlyx catalog in milliseconds. One key, one base URL.
- [Every social account a company publishes: GET /identity/company/{slug}](https://pinlyx.com/data-api/reference/identity-company): Every social account a company publishes. GET /identity/company/{slug}. Takes slug. Served from the Pinlyx catalog in milliseconds. One key, one base URL.
- [Which company publishes this handle: GET /identity/resolve](https://pinlyx.com/data-api/reference/identity-resolve): Which company publishes this handle. GET /identity/resolve. Takes platform and handle. All 7 platforms. Served from the Pinlyx catalog in milliseconds.
- [Every username a Telegram channel holds: GET /identity/telegram/{username}/aliases](https://pinlyx.com/data-api/reference/identity-telegram-aliases): Every username a Telegram channel holds. GET /identity/telegram/{username}/aliases. Takes username. Telegram coverage. Needs the directory:read scope.
- [Audience overlap between two X accounts: GET /graph/x/overlap](https://pinlyx.com/data-api/reference/graph-x-overlap): Audience overlap between two X accounts. GET /graph/x/overlap. Takes a, b and limit. X coverage. Served from the Pinlyx catalog in milliseconds.
- [Lookalike X accounts by shared audience: GET /graph/x/{handle}/similar](https://pinlyx.com/data-api/reference/graph-x-similar): Lookalike X accounts by shared audience. GET /graph/x/{handle}/similar. Takes handle, limit and min_shared. X coverage. Needs the insights:read scope.
- [Followers of an X account ranked by their own influence: GET /graph/x/{handle}/notable-followers](https://pinlyx.com/data-api/reference/graph-x-notable-followers): Followers of an X account ranked by their own influence. GET /graph/x/{handle}/notable-followers. Takes handle, sort, limit and cursor. X coverage.
- [Follow-graph coverage for one X account: GET /graph/x/{handle}](https://pinlyx.com/data-api/reference/graph-x-card): Follow-graph coverage for one X account. GET /graph/x/{handle}. Takes handle. X coverage. Served from the Pinlyx catalog in milliseconds. One key, one base URL.
- [Register a webhook destination: POST /watch/endpoints](https://pinlyx.com/data-api/reference/watch-endpoints-create): Register a webhook destination. POST /watch/endpoints. Served from the Pinlyx catalog in milliseconds. Needs the directory:read scope. Webhooks.
- [Prove you control a destination and activate it: POST /watch/endpoints/{id}/verify](https://pinlyx.com/data-api/reference/watch-endpoints-verify): Prove you control a destination and activate it. POST /watch/endpoints/{id}/verify. Takes id. Served from the Pinlyx catalog in milliseconds.
- [List destinations and their health: GET /watch/endpoints](https://pinlyx.com/data-api/reference/watch-endpoints-list): List destinations and their health. GET /watch/endpoints. Served from the Pinlyx catalog in milliseconds. Needs the directory:read scope. Webhooks.
- [Read one destination: GET /watch/endpoints/{id}](https://pinlyx.com/data-api/reference/watch-endpoints-delete): Read one destination. GET /watch/endpoints/{id}. Takes id. Served from the Pinlyx catalog in milliseconds. Needs the directory:read scope. Endpoint id.
- [Watch an account for audience change: POST /watch](https://pinlyx.com/data-api/reference/watch-create): Watch an account for audience change. POST /watch. X, Instagram, TikTok, YouTube, Telegram and Bluesky coverage. Served from the Pinlyx catalog in milliseconds.
- [List watched accounts: GET /watch](https://pinlyx.com/data-api/reference/watch-list): List watched accounts. GET /watch. Takes endpoint_id, limit and cursor. Served from the Pinlyx catalog in milliseconds. Needs the directory:read scope.
- [Read or remove one watch: GET /watch/{id}](https://pinlyx.com/data-api/reference/watch-delete): Read or remove one watch. GET /watch/{id}. Takes id. Served from the Pinlyx catalog in milliseconds. Needs the directory:read scope. Watch id.
- [Delivery history and failures: GET /watch/deliveries](https://pinlyx.com/data-api/reference/watch-deliveries-list): Delivery history and failures. GET /watch/deliveries. Takes status, endpoint_id, limit and cursor. Served from the Pinlyx catalog in milliseconds.
- [One delivery, with every attempt: GET /watch/deliveries/{id}](https://pinlyx.com/data-api/reference/watch-deliveries-get): One delivery, with every attempt. GET /watch/deliveries/{id}. Takes id. Served from the Pinlyx catalog in milliseconds. Needs the directory:read scope.
- [Replay a failed delivery: POST /watch/deliveries/{id}/retry](https://pinlyx.com/data-api/reference/watch-deliveries-retry): Replay a failed delivery. POST /watch/deliveries/{id}/retry. Takes id. Served from the Pinlyx catalog in milliseconds. Needs the directory:read scope.
- [Findings the research engine is willing to state: GET /research/findings](https://pinlyx.com/data-api/reference/research-findings-list): Findings the research engine is willing to state. GET /research/findings. Takes status, limit and cursor. Served from the Pinlyx catalog in milliseconds.
- [One finding with its full test history: GET /research/findings/{id}](https://pinlyx.com/data-api/reference/research-findings-get): One finding with its full test history. GET /research/findings/{id}. Takes id. Served from the Pinlyx catalog in milliseconds. Needs the research:read scope.
- [Research pass history: GET /research/runs](https://pinlyx.com/data-api/reference/research-runs-list): Research pass history. GET /research/runs. Takes limit and cursor. Served from the Pinlyx catalog in milliseconds. Needs the research:read scope.
- [The research changelog: GET /research/events](https://pinlyx.com/data-api/reference/research-events-list): The research changelog. GET /research/events. Takes limit and cursor. Served from the Pinlyx catalog in milliseconds. Needs the research:read scope.
- [List every analysis tool: GET /tools](https://pinlyx.com/data-api/reference/tools-catalog): List every analysis tool. GET /tools. Served from the Pinlyx catalog in milliseconds. Needs the tools:use scope. Part of the Tools group of the Pinlyx Data API.
- [Value an X account: POST /tools/valuation](https://pinlyx.com/data-api/reference/tools-valuation): Value an X account. POST /tools/valuation. X coverage. Read live from the platform, metered per minute. Needs the tools:use scope. One key, one base URL.
- [Check an X account for visibility filtering: POST /tools/shadowban-check](https://pinlyx.com/data-api/reference/tools-shadowban-check): Check an X account for visibility filtering. POST /tools/shadowban-check. X coverage. Read live from the platform, metered per minute. One key, one base URL.
- [Audit an X account's followers for fakes: POST /tools/follower-audit](https://pinlyx.com/data-api/reference/tools-follower-audit): Audit an X account's followers for fakes. POST /tools/follower-audit. X coverage. Read live from the platform, metered per minute. Needs the tools:use scope.
- [Measure an X account's engagement rate: POST /tools/engagement-calculator](https://pinlyx.com/data-api/reference/tools-engagement-calculator): Measure an X account's engagement rate. POST /tools/engagement-calculator. X coverage. Read live from the platform, metered per minute. One key, one base URL.
- [Find when an X account should post: POST /tools/best-posting-time](https://pinlyx.com/data-api/reference/tools-best-posting-time): Find when an X account should post. POST /tools/best-posting-time. X coverage. Read live from the platform, metered per minute. Needs the tools:use scope.
- [Score an X account against the ranking signals: POST /tools/algorithm-score](https://pinlyx.com/data-api/reference/tools-algorithm-score): Score an X account against the ranking signals. POST /tools/algorithm-score. X coverage. Read live from the platform, metered per minute. One key, one base URL.
- [Analyze a single X post: POST /tools/tweet-analyzer](https://pinlyx.com/data-api/reference/tools-tweet-analyzer): Analyze a single X post. POST /tools/tweet-analyzer. X coverage. Read live from the platform, metered per minute. Needs the tools:use scope.
- [See who is mentioning an X account: POST /tools/mention-checker](https://pinlyx.com/data-api/reference/tools-mention-checker): See who is mentioning an X account. POST /tools/mention-checker. X coverage. Read live from the platform, metered per minute. Needs the tools:use scope.
- [Project how long a follower target takes: POST /tools/growth-simulator](https://pinlyx.com/data-api/reference/tools-growth-simulator): Project how long a follower target takes. POST /tools/growth-simulator. Served from the Pinlyx catalog in milliseconds. Needs the tools:use scope.
- [Fetch an X profile picture URL: GET /tools/profile-pic](https://pinlyx.com/data-api/reference/tools-profile-pic): Fetch an X profile picture URL. GET /tools/profile-pic. Takes handle. X coverage. Read live from the platform, metered per minute. Needs the tools:use scope.
- [Search the Telegram, TikTok and X catalog: GET /tools/audience-finder](https://pinlyx.com/data-api/reference/tools-audience-finder): Search the Telegram, TikTok and X catalog. GET /tools/audience-finder. X, TikTok and Telegram coverage. Served from the Pinlyx catalog in milliseconds.
- [Measure an Instagram account's engagement: POST /tools/instagram/engagement](https://pinlyx.com/data-api/reference/tools-instagram-engagement): Measure an Instagram account's engagement. POST /tools/instagram/engagement. Instagram coverage. Read live from the platform, metered per minute.
- [Estimate Instagram sponsorship earnings: POST /tools/instagram/money](https://pinlyx.com/data-api/reference/tools-instagram-money): Estimate Instagram sponsorship earnings. POST /tools/instagram/money. Instagram coverage. Read live from the platform, metered per minute. JSON in, JSON out.
- [Measure a TikTok account's engagement: POST /tools/tiktok/engagement](https://pinlyx.com/data-api/reference/tools-tiktok-engagement): Measure a TikTok account's engagement. POST /tools/tiktok/engagement. TikTok coverage. Read live from the platform, metered per minute. One key, one base URL.
- [Estimate TikTok brand-deal earnings: POST /tools/tiktok/money](https://pinlyx.com/data-api/reference/tools-tiktok-money): Estimate TikTok brand-deal earnings. POST /tools/tiktok/money. TikTok coverage. Read live from the platform, metered per minute. Needs the tools:use scope.
- [Estimate YouTube ad earnings: POST /tools/youtube/money](https://pinlyx.com/data-api/reference/tools-youtube-money): Estimate YouTube ad earnings. POST /tools/youtube/money. YouTube coverage. Read live from the platform, metered per minute. Needs the tools:use scope.
- [Estimate what a YouTube channel is worth: POST /tools/youtube/channel-value](https://pinlyx.com/data-api/reference/tools-youtube-channel-value): Estimate what a YouTube channel is worth. POST /tools/youtube/channel-value. YouTube coverage. Read live from the platform, metered per minute.
- [Enrich a company from its website domain: GET /leads/linkedin/domains/{domain}](https://pinlyx.com/data-api/reference/leads-linkedin-domain): Enrich a company from its website domain. GET /leads/linkedin/domains/{domain}. Takes domain. LinkedIn coverage. Served from the Pinlyx catalog in milliseconds.
- [Firmographic market sizing with real counts: GET /leads/linkedin/segments](https://pinlyx.com/data-api/reference/leads-linkedin-segments): Firmographic market sizing with real counts. GET /leads/linkedin/segments. Takes by, industry, country, size_band, min_staff and max_staff. LinkedIn coverage.
- [LinkedIn company records, filterable: GET /leads/linkedin/companies](https://pinlyx.com/data-api/reference/leads-linkedin-companies-list): LinkedIn company records, filterable. GET /leads/linkedin/companies. LinkedIn coverage. Served from the Pinlyx catalog in milliseconds. LinkedIn follower floor.
- [One company with socials, contacts and decision makers: GET /leads/linkedin/companies/{id}](https://pinlyx.com/data-api/reference/leads-linkedin-companies-get): One company with socials, contacts and decision makers. GET /leads/linkedin/companies/{id}. Takes id. LinkedIn coverage. Needs the leads:read scope.
- [Named people and decision makers: GET /leads/linkedin/people](https://pinlyx.com/data-api/reference/leads-linkedin-people-list): Named people and decision makers. GET /leads/linkedin/people. Takes company, seniority, decision_makers, title, country, industry, limit and cursor.
- [Follower-graph export for one X account: GET /leads/x/followers](https://pinlyx.com/data-api/reference/leads-x-followers): Follower-graph export for one X account. GET /leads/x/followers. Takes handle, sort, min_followers, language, country, verified, q, facets, limit and cursor.

## MCP and AI agent access

- [CRM MCP Server: Let AI Agents Run Your CRM](https://pinlyx.com/mcp): Connect Claude, Cursor, VS Code or any MCP client to your CRM. 62 tools, 21 resources and 15 prompts over an authenticated Streamable HTTP endpoint, scoped per API key.
- [Connect Claude to Your CRM with MCP](https://pinlyx.com/mcp/claude): Step-by-step setup for Claude Code and Claude Desktop: mint a scoped key, add the MCP server, and let Claude search contacts, draft replies and move deals safely.
- [MCP Tools Reference: 62 CRM Tools](https://pinlyx.com/mcp/tools): Every MCP tool, resource and prompt Pinlyx exposes, grouped by scope: contacts, inbox, deals, tasks, finance, sequences, social posts, webhooks and agents.
- [Manage Social Media DMs and Posts over MCP](https://pinlyx.com/mcp/social-media): Run Instagram, Facebook, X, LinkedIn, TikTok and eight more channels from your AI assistant: read DMs, draft replies, schedule posts, all through one MCP server.
- [MCP vs REST API vs Zapier for CRM](https://pinlyx.com/mcp/vs-api): When to give an AI assistant MCP access, when to write against the REST API, and when a no-code automation is enough. Latency, scopes, cost and failure modes compared.
- [Google Ads MCP Server: Run Google Ads From an AI Assistant](https://pinlyx.com/google-ads-mcp): Connect Google Ads to Claude, Cursor or any MCP client. Eleven tools for reporting, budgets, bidding, pausing and publishing, plus an open-source tutorial guide.

## Research and open data

- [Turkey Business Digital Report 2026](https://pinlyx.com/research/turkey-business-digital-report): We measured 1,786,700 Turkish businesses and crawled every website they claim: only 23.2% have one that answers. Free data by province and sector, CC BY 4.0.
- [Telegram Channel Reach 2026: Views vs Subscribers](https://pinlyx.com/research/telegram-channel-reach-2026): The median post on a Telegram channel with 500k+ subscribers is viewed by 3.3% of them; on 1k-5k channels, 31.4%. Measured across a 3.2M-channel catalogue. Free data, CC BY 4.0.
- [Dead Business Websites in Turkey 2026](https://pinlyx.com/research/dead-business-websites-turkey): We requested every web address 685,343 Turkish businesses publish: 39.6% are dead and 164,281 domains no longer resolve. Free data by province and sector, CC BY 4.0.

## Guides

- [How to Set Up a Telegram CRM in 20 Minutes](https://pinlyx.com/guides/telegram-crm-setup): Step-by-step tutorial to set up a Telegram CRM: connect accounts, import contacts, build pipelines, write templates, and run your first campaign in one afternoon.
- [Telegram Group Scraping: Practical Guide](https://pinlyx.com/guides/telegram-scraping-guide): How to extract active members from Telegram groups safely, segment them by activity, and turn them into customers without getting your accounts banned.
- [Bulk Messaging Best Practices: Scale Safely](https://pinlyx.com/guides/bulk-messaging-best-practices): How to send thousands of DMs without bans. Rate limits, account warm-up, spintax, multi-account rotation, and the exact flood-wait curve we use in production.
- [How to Avoid Telegram Bans When Doing Outreach](https://pinlyx.com/guides/avoid-telegram-bans): Why Telegram accounts get banned, the 12 warning signs to watch, and a tested 30-day account warm-up protocol that keeps your senders alive.
- [Twitter (X) DM Automation: Safe Outreach](https://pinlyx.com/guides/twitter-dm-automation): How to automate Twitter (X) DMs without losing your account. Throttling, intent-based AI replies, multi-account rotation, and X-specific etiquette.
- [Social Media Scheduling: Best Times & Cadence](https://pinlyx.com/guides/social-media-scheduling): Posting cadences, best-time-to-post data, the right hashtag strategy, and how to schedule across 14 networks without burning out.
- [How to Build a Sales Pipeline That Closes](https://pinlyx.com/guides/sales-pipeline-setup): A proven framework for building a sales pipeline that converts: stage definitions, qualification criteria, automation triggers, and weekly forecasting.
- [How to Train an AI Sales Bot in 2026](https://pinlyx.com/guides/ai-sales-bot-training): Persona prompts, product grounding, handoff rules, guardrails, and the metrics you should review weekly. Real prompts and JSON schemas included.
- [How to Install a Live Chat Widget on Any Website](https://pinlyx.com/guides/live-chat-widget-setup): A 10-minute tutorial to install a live chat widget on WordPress, Shopify, Webflow, Next.js, or a custom site, with AI fallback and brand-safe theming.
- [Email Marketing: Drips That Convert](https://pinlyx.com/guides/email-marketing-automation): How to set up onboarding, nurture, and re-engagement drips that actually convert. Subject-line math, send-time analytics, and IMAP/SMTP gotchas explained.
- [How to Track Live Website Visitors in Real Time](https://pinlyx.com/guides/live-visitors-tracking): Install cookieless visitor tracking, watch live presence page-by-page, capture UTM and ad-click attribution, and fire hot-visitor alerts to Telegram and email.
- [How to Connect Gmail & IMAP to Your CRM Inbox](https://pinlyx.com/guides/connect-email-inbox): Connect Gmail via an App Password, add any IMAP/SMTP mailbox, and manage email inside your CRM with contact linking, per-thread status, and multiple mailboxes.
- [How to Run Your Business Finances Inside Your CRM](https://pinlyx.com/guides/crm-finance-setup): Set up a ledger, send invoices that post to it automatically, attribute revenue per contact, track budgets, and automate recurring entries inside your CRM.
- [How to Sync External Sales Into Your CRM Ledger](https://pinlyx.com/guides/sync-external-revenue): Feed sales from external websites and apps into your CRM finance ledger by pushing them with an API key or pulling them on a schedule, with idempotent updates.
- [How to Manage Deals & Tasks That Auto-Post Revenue](https://pinlyx.com/guides/deals-and-tasks): Run a six-stage deal pipeline with deal value, win probability, weighted forecasting, and linked tasks - and auto-post income to your finance ledger when a deal is won.
- [Turn WhatsApp Chats Into a Sales Playbook](https://pinlyx.com/guides/whatsapp-sales-playbook): Export WhatsApp chats and let AI learn your winning openers, objection responses, and tone, then draft replies in your voice. Read-only by design: nothing is sent.
- [How to Deploy Autonomous AI Agents Across Channels](https://pinlyx.com/guides/deploy-ai-agents): Configure AI agents that read incoming DMs and reply in your voice across Telegram, X, email, and social inbox - with personas, knowledge bases, rules, rate limits, and handoff.
- [How to Run an Omnichannel Unified Inbox](https://pinlyx.com/guides/unified-inbox-setup): Bring Telegram, X DMs, email, and live chat into one inbox. Assign threads, tag leads, leave internal notes, and reply from any account in real time.
- [Contact Tags, Custom Fields & Lead Scoring Setup](https://pinlyx.com/guides/contact-lead-scoring): Build a clean tag taxonomy, add custom fields, design a hybrid lead-scoring model, assign contacts to your team, and segment by score - with GDPR consent tracking.
- [How to Use the Pinlyx REST API & MCP Server](https://pinlyx.com/guides/api-and-mcp-integration): Create scoped API keys, send messages and manage contacts over the REST API, verify webhooks, and connect the MCP server so AI assistants can call your CRM safely.

## Glossary

- [Omnichannel CRM: Definition & Benefits](https://pinlyx.com/glossary/omnichannel-crm): What an omnichannel CRM is, how it differs from multichannel, and which channels matter most in 2026. With concrete examples and a buying checklist.
- [Lead Scoring: Definition & Framework](https://pinlyx.com/glossary/lead-scoring): What lead scoring is, why it matters, and how to design a scoring model that fits your sales motion, with example weightings and decay rules.
- [Drip Campaign: Definition & Best Practices](https://pinlyx.com/glossary/drip-campaign): A drip campaign is a series of automatic messages sent on a schedule. Learn structure, cadence, copy patterns, and how to A/B test each step.
- [Spintax: Definition, Syntax & Examples](https://pinlyx.com/glossary/spintax): What spintax is, how the {a|b|c} syntax works, and how to use spintax to make every DM unique while still scaling your outreach.
- [Flood Wait: Telegram Rate Limit Explained](https://pinlyx.com/glossary/flood-wait): What "flood wait" means on Telegram, why MTProto enforces it, how to read the response, and how Pinlyx handles back-off automatically.
- [MTProto: Telegram Protocol Explained](https://pinlyx.com/glossary/mtproto): MTProto is Telegram's custom application-layer protocol. Learn how it differs from Telegram Bot API, when to use which, and why it matters for CRMs.
- [Cold Outreach: Channels & Compliance](https://pinlyx.com/glossary/cold-outreach): What cold outreach is in 2026, which channels still work (DM, email, LinkedIn), and how to stay compliant with GDPR, CAN-SPAM, and platform ToS.
- [Conversion Funnel: Definition & Stages](https://pinlyx.com/glossary/conversion-funnel): How a conversion funnel works, the standard stages (TOFU/MOFU/BOFU), and how to measure drop-off at each step.
- [Lead Magnet: Definition & Best Formats](https://pinlyx.com/glossary/lead-magnet): A lead magnet is an opt-in offer that converts visitors into known contacts. The 8 formats that still convert in 2026, with conversion-rate benchmarks.
- [Sales Pipeline: Definition, Stages & Examples](https://pinlyx.com/glossary/sales-pipeline): What a sales pipeline is, the typical stages, how to design custom stages for your team, and how to forecast revenue from a healthy pipeline.
- [AI Agent: Definition, Examples, Architecture](https://pinlyx.com/glossary/ai-agent): An AI agent is an autonomous system that pursues a goal across multiple steps. Learn the architecture, common tools, and how AI agents fit in CRMs.
- [Webhook: Definition & Use Cases](https://pinlyx.com/glossary/webhook): What a webhook is, how it differs from polling, when to use HMAC signatures, and how Pinlyx uses outbound webhooks for real-time integrations.
- [Access Hash: Telegram Peer Authorization Explained](https://pinlyx.com/glossary/access-hash): An access hash is the 64-bit token letting a Telegram account reference a peer. Why it is per account, what min entities break, and how to cache it safely.
- [Peer ID: Telegram User and Chat IDs Explained](https://pinlyx.com/glossary/peer-id): How Telegram peer IDs work: three MTProto namespaces, the Bot API -100 prefix, the 52-bit rule, and the group migration that kills a stored chat ID.
- [Session String: Telegram Auth Keys Explained](https://pinlyx.com/glossary/session-string): A Telegram session string is a full login in text form. What it contains, why 2FA cannot protect it, and the AUTH_KEY_DUPLICATED trap that kills sessions.
- [Telegram Bot API: Limits, Webhooks and Trade-offs](https://pinlyx.com/glossary/telegram-bot-api): What the Telegram Bot API can and cannot do: rate limits, the 20 MB file cap, privacy mode, webhooks versus getUpdates, and why bots cannot message first.
- [Invite Link Hash: Telegram Private Invite Links](https://pinlyx.com/glossary/invite-link-hash): The token behind every t.me/+ link. How to parse it, check a link before joining, read the join errors, and use named links for campaign attribution.
- [TDLib: Telegram Database Library Explained](https://pinlyx.com/glossary/tdlib): TDLib is Telegram's own C++ client library. Its JSON interface, the authorization state machine, what it hides for you, and when not to use it on a server.
- [Userbot: Telegram User-Account Automation](https://pinlyx.com/glossary/userbot): A userbot logs into a real Telegram account over MTProto. What it can do that bots cannot, the PEER_FLOOD escalation path, and safe per-account limits.
- [Supergroup: Telegram Group Types Explained](https://pinlyx.com/glossary/supergroup): A supergroup is a channel with the megagroup flag. The 200,000 member ceiling, the migration that breaks stored IDs, and the member-listing depth cap.
- [Business Connection: Telegram Business Bots](https://pinlyx.com/glossary/business-connection): How a Telegram Business account lets a bot answer its private chats: the business_connection_id, the four update types, and where the hard limits sit.
- [Forum Topic: Telegram Threads Explained](https://pinlyx.com/glossary/forum-topic): Telegram forum topics are threads keyed by message_thread_id. Why chat_id alone stops identifying a conversation, and the field that misroutes replies.
- [WABA (WhatsApp Business Account): Definition & Structure](https://pinlyx.com/glossary/waba): A WABA owns your WhatsApp numbers, templates and account status inside Meta Business Manager. How the object hierarchy works and where it breaks.
- [Phone Number ID: WhatsApp Cloud API Explained](https://pinlyx.com/glossary/phone-number-id): The Phone Number ID is the opaque sender handle in every WhatsApp Cloud API send call. How it differs from wa_id, WABA ID and your actual number.
- [Message Template: WhatsApp Approval Rules](https://pinlyx.com/glossary/message-template): Why WhatsApp templates get rejected, how the marketing, utility and authentication categories are decided, and what a paused template really means.
- [24-Hour Customer Service Window: WhatsApp Rule](https://pinlyx.com/glossary/customer-service-window): The 24-hour window is what lets you reply freely on WhatsApp. What opens it, what it actually permits, and why error 131047 should never be retried.
- [Quality Rating: WhatsApp Sender Health Explained](https://pinlyx.com/glossary/quality-rating): Green, yellow and red on WhatsApp: what really drives a quality rating down, what happens when a number is flagged, and how recovery actually works.
- [Messaging Limit: WhatsApp Tiers Explained](https://pinlyx.com/glossary/messaging-limit): WhatsApp messaging limits cap unique customers per 24 hours, not messages. The tier ladder, how you climb it, and the four errors that look alike.
- [Opt-In: WhatsApp Consent Rules Explained](https://pinlyx.com/glossary/opt-in): WhatsApp never validates your opt-ins at send time. What a defensible consent record contains, how scope works, and why opt-out is a cost control.
- [Interactive Message: WhatsApp Buttons & Lists](https://pinlyx.com/glossary/interactive-message): WhatsApp buttons, lists and CTA URLs need no template approval inside the window. The three reply payload shapes and the normaliser that handles them.
- [WhatsApp Flow: Forms Inside the Chat Explained](https://pinlyx.com/glossary/whatsapp-flow): WhatsApp Flows put a multi-screen form inside the chat. Static versus data exchange mode, the endpoint contract, and how nfm_reply comes back to you.
- [Conversation-Based Pricing: WhatsApp Billing](https://pinlyx.com/glossary/conversation-pricing): WhatsApp bills by conversation category and recipient country, not by message. The four categories, the free entry point, and how to budget honestly.
- [DKIM: How Email Signature Authentication Works](https://pinlyx.com/glossary/dkim): What DKIM is, how the DKIM-Signature header and the _domainkey DNS record work together, why body hashes fail in transit, and how to rotate a selector.
- [SPF: Sender Policy Framework Explained](https://pinlyx.com/glossary/spf): What an SPF record is, every mechanism and qualifier, the 10-lookup limit that causes permerror, and why SPF alone never protects the visible From line.
- [DMARC: Policy, Alignment & Reports Explained](https://pinlyx.com/glossary/dmarc): What DMARC is, how alignment differs from an SPF or DKIM pass, how to read aggregate reports, and a rollout from p=none to p=reject that breaks nothing.
- [List-Unsubscribe: One-Click Header Explained](https://pinlyx.com/glossary/list-unsubscribe): What List-Unsubscribe does, how RFC 8058 one-click POST works, why a GET endpoint unsubscribes your list by accident, and how to sign the URI safely.
- [Message-ID: Email Threading and Deduplication](https://pinlyx.com/glossary/message-id): What a Message-ID is, how In-Reply-To and References build a thread, and why it is the only reliable key for deduplicating an IMAP or Gmail mailbox sync.
- [IMAP IDLE: Real-Time Email Push Explained](https://pinlyx.com/glossary/imap-idle): What IMAP IDLE is, the exact DONE handshake, why sequence numbers are unsafe, the 29-minute re-IDLE rule, and how to survive provider connection limits.
- [Bounce Rate: Hard vs Soft Email Bounces](https://pinlyx.com/glossary/bounce-rate): What email bounce rate means, how hard and soft bounces differ, what each SMTP status code tells you, and why a 5.7.1 block must never be suppressed.
- [Suppression List: Do-Not-Email Records Explained](https://pinlyx.com/glossary/suppression-list): What a suppression list is, the six sources that feed it, why the check belongs in the sending worker, and how to keep records as compliance evidence.
- [Spam Trap: Types, Signals & Prevention](https://pinlyx.com/glossary/spam-trap): What a spam trap is, how pristine, recycled and typo traps differ, why a hit is completely silent, and the opt-in and sunset rules that prevent one.
- [Domain Warm-Up: 30-Day Sending Schedule](https://pinlyx.com/glossary/domain-warm-up): What domain warm-up is, a 30-day volume schedule with audience order and gates, the DNS prerequisites, and what going too fast sounds like in the logs.
- [Idempotency Key: How Safe API Retries Actually Work](https://pinlyx.com/glossary/idempotency-key): An idempotency key lets a client retry a POST safely. The header, the server-side algorithm, the fingerprint check, and the four cases you must handle.
- [Cursor Pagination: Keyset Paging Without Skipped Rows](https://pinlyx.com/glossary/cursor-pagination): Cursor pagination pages by pointer, not offset. Why offset silently skips rows, what is inside a signed cursor, and the only reliable stop condition.
- [Rate Limit: 429s, Windows, Headers and Tiers Explained](https://pinlyx.com/glossary/rate-limit): What a rate limit is, the five algorithms behind it, how burst and daily quotas stack, and how to tell a one-minute pause from a wait until midnight.
- [Exponential Backoff: Retry Schedules That Actually Work](https://pinlyx.com/glossary/exponential-backoff): Exponential backoff with a computed retry schedule, cumulative delays, retry amplification, and the failures that should never be retried at all.
- [HMAC Signature: Verifying Webhooks and API Requests](https://pinlyx.com/glossary/hmac-signature): How HMAC signatures work: the RFC 2104 construction, length extension, raw-body verification and constant-time comparison in three languages.
- [Webhook Replay: Re-delivering Events Safely](https://pinlyx.com/glossary/webhook-replay): Webhook replay explained: retry ladders versus manual re-delivery, frozen payloads, delivery states, attempt logs, and a replay-safe receiver.
- [Retry-After: The HTTP Header That Tells You When](https://pinlyx.com/glossary/retry-after): Retry-After explained: both legal formats, why it is a floor and not a target, the parser bug almost everyone ships, and how it ranks against backoff.
- [Bearer Token: RFC 6750 Authorization Headers Explained](https://pinlyx.com/glossary/bearer-token): Bearer tokens per RFC 6750: where the token goes, opaque versus JWT versus sender-constrained, 401 versus 403, and the seven ways a token leaks.
- [API Scope: Least-Privilege Permissions for API Keys](https://pinlyx.com/glossary/api-scope): API scopes explained: the OAuth lineage, why insufficient_scope is a 403, least privilege worked through, and the five gates a request must pass.
- [Jitter: Randomised Delays That Prevent Retry Storms](https://pinlyx.com/glossary/jitter): Jitter explained with numbers: full, equal and decorrelated strategies, the thundering herd, and every place besides retries that needs randomness.
- [MQL (Marketing Qualified Lead): Formula & Example](https://pinlyx.com/glossary/mql): What an MQL is, the exact fit-plus-behaviour threshold formula, a worked 4,180-lead example, and the three ways the MQL rate gets computed wrong.
- [SQL (Sales Qualified Lead): Criteria & Formulas](https://pinlyx.com/glossary/sql-lead): How a Sales Qualified Lead is defined, the four acceptance formulas, a worked 612-MQL example, and why a booked meeting is not a qualified lead.
- [ICP (Ideal Customer Profile): Scoring Formula](https://pinlyx.com/glossary/icp): The weighted ICP scoring formula with every variable defined, two accounts scored end to end, and why averaging your customer base describes nobody.
- [Pipeline Velocity: Formula, Example & Levers](https://pinlyx.com/glossary/pipeline-velocity): The pipeline velocity formula explained variable by variable, a worked example at 3,155 per day, and a sensitivity table showing which lever pays most.
- [Lead Routing: Rules, Formulas & Failure Modes](https://pinlyx.com/glossary/lead-routing): How lead routing rules are ordered and measured, a worked example where 38% of a month hit the catch-all rule, and the metrics that expose it.
- [Round-Robin Assignment: Algorithm & Weights](https://pinlyx.com/glossary/round-robin): How round-robin and weighted round-robin actually work, a deficit-based worked example, and why a daily pointer reset doubles two reps and halves three.
- [First Response Time: Formula & Worked Example](https://pinlyx.com/glossary/first-response-time): The first response time formula, a six-ticket worked example in calendar and business hours, and why auto-acknowledgements destroy the metric.
- [CSAT: Formula, Worked Example & Traps](https://pinlyx.com/glossary/csat): The CSAT formula with a worked 214-response example, the confidence interval nobody publishes, and the three calculations that inflate the score.
- [NPS: Formula, Example & Confidence Interval](https://pinlyx.com/glossary/nps): How NPS is calculated from promoters and detractors, a worked 640-response example with its confidence interval, and the errors that inflate it.
- [Churn Rate: Formulas, MRR Movement & Example](https://pinlyx.com/glossary/churn-rate): Customer, gross and net revenue churn formulas, a full MRR movement worked example, and why annualising by multiplying by twelve is always wrong.
- [Shadowban: What Platforms Confirm and What Operators Infer](https://pinlyx.com/glossary/shadowban): What a shadowban really is, what Telegram, X, Instagram and WhatsApp actually confirm, what operators only infer, and how to check each platform.
- [Engagement Rate: Every Formula, Worked on One Post](https://pinlyx.com/glossary/engagement-rate): Six engagement rate formulas worked on one post, from 2.58% to 12.07%, plus which denominator answers which question and how the metric gets faked.
- [Reach vs Impressions: Definitions, Frequency and Traps](https://pinlyx.com/glossary/reach-vs-impressions): Reach counts people, impressions count events. Frequency, the additivity trap that inflates weekly reach, and what each platform actually measures.
- [Account Warm-Up: Day-by-Day Ramp Schedules](https://pinlyx.com/glossary/account-warm-up): Day-by-day warm-up ramps for a new Telegram account and a cold email domain, what actually triggers a restriction, and what warm-up cannot fix.
- [Double Opt-In: Definition, Flow & Consent Records](https://pinlyx.com/glossary/double-opt-in): What double opt-in is, the database states behind the flow, the confirmation drop-off cost, and how GDPR, CASL and CAN-SPAM actually treat it.
- [Merge Variable: Syntax, Fallbacks & Null Handling](https://pinlyx.com/glossary/merge-variable): What a merge variable is, the double-brace syntax, fallback chains, and exactly what recipients read when the field is null, empty or junk data.
- [Email Deliverability: Definition, SPF, DKIM, DMARC](https://pinlyx.com/glossary/deliverability): Deliverability explained: accepted vs delivered vs inboxed, what SPF, DKIM and DMARC each prove, the 2024 bulk sender rules, and what to measure.
- [Contact Enrichment: Sources, Match Rates & Data Decay](https://pinlyx.com/glossary/contact-enrichment): How contact enrichment works: source trust order, match keys and normalisation, honest match rates, data decay, waterfall design and GDPR duties.
- [Deduplication: Matching Rules, Scoring & Merge Logic](https://pinlyx.com/glossary/deduplication): How CRM deduplication really works: normalisation, blocking keys, weighted match scoring with real point values, merge thresholds and survivorship.
- [Unified Inbox: Definition, Channel Limits & Design](https://pinlyx.com/glossary/unified-inbox): What a unified inbox must do, the per-channel windows and identity keys behind it, outbound echo, collision locks and the metrics it makes real.

## Comparisons and alternatives

- [Pinlyx vs HubSpot: Which CRM Wins in 2026?](https://pinlyx.com/compare/pinlyx-vs-hubspot): HubSpot is built for email. Pinlyx is built for Telegram, X, WhatsApp & Instagram DMs. Compare features, pricing, AI agents and migration speed side-by-side.
- [Pinlyx vs Salesforce: Honest Comparison](https://pinlyx.com/compare/pinlyx-vs-salesforce): Salesforce is enterprise-heavy. Pinlyx ships in minutes with native Telegram, X, and social-channel inboxes. See which CRM fits your team, budget and channels.
- [Pinlyx vs Pipedrive: Pipeline + Inbox](https://pinlyx.com/compare/pinlyx-vs-pipedrive): Pipedrive is a pure sales pipeline. Pinlyx adds the social-DM inbox, AI auto-reply, and bulk outreach Pipedrive lacks. Compare features, prices, and use cases.
- [Pinlyx vs Intercom: Omnichannel Live Chat](https://pinlyx.com/compare/pinlyx-vs-intercom): Intercom focuses on web chat. Pinlyx unifies live chat, Telegram, X, WhatsApp and email in one inbox at half the price. Direct feature & pricing comparison.
- [Pinlyx vs Zendesk: Support + Sales in One](https://pinlyx.com/compare/pinlyx-vs-zendesk): Zendesk handles support tickets. Pinlyx does support, sales, and social outreach: Telegram, X, WhatsApp, Instagram, email and live chat in one inbox.
- [Pinlyx vs Drift: Live Chat + Lead Gen](https://pinlyx.com/compare/pinlyx-vs-drift): Drift is web-chat-only. Pinlyx adds Telegram, X, WhatsApp & Instagram DMs to the same conversation flow. Side-by-side feature, pricing, and AI agent comparison.
- [Pinlyx vs Buffer: Scheduler + CRM in One](https://pinlyx.com/compare/pinlyx-vs-buffer): Buffer schedules posts. Pinlyx schedules posts AND captures DM replies in a unified inbox, so leads from your posts go straight into a pipeline.
- [Pinlyx vs Hootsuite: Scheduler + CRM](https://pinlyx.com/compare/pinlyx-vs-hootsuite): Hootsuite is a scheduler with limited CRM. Pinlyx is a CRM with full scheduling. Compare networks supported, automation depth, and per-seat pricing.
- [Pinlyx vs Later: Beyond Visual Planning](https://pinlyx.com/compare/pinlyx-vs-later): Later is great for Instagram grids. Pinlyx adds DMs, sales pipelines, AI replies, and 7 more platforms. Compare full-stack vs scheduler-only workflows.
- [Pinlyx vs Sprout Social: Compared](https://pinlyx.com/compare/pinlyx-vs-sprout-social): Sprout Social bills per-seat and skips Telegram. Pinlyx is flat-rate, Telegram-native, and ships with AI sales agents. See the full feature & price comparison.
- [Best HubSpot Alternative for Social Sales](https://pinlyx.com/alternatives/hubspot-alternative): Looking for a HubSpot alternative built for Telegram, X, WhatsApp, and Instagram DMs? Pinlyx is faster, cheaper, and ships with AI agents out of the box.
- [Best Intercom Alternative: Omnichannel](https://pinlyx.com/alternatives/intercom-alternative): Pinlyx is the modern Intercom alternative: live chat plus Telegram, X, WhatsApp, Instagram, and email in one inbox, at a fraction of the price.
- [Best Buffer Alternative: Scheduler + Inbox](https://pinlyx.com/alternatives/buffer-alternative): A Buffer alternative that pairs post scheduling with a unified DM inbox, sales pipeline, and AI auto-reply. Capture every reply your scheduled posts get.
- [Best Hootsuite Alternative for 2026](https://pinlyx.com/alternatives/hootsuite-alternative): A Hootsuite alternative that adds Telegram, real DM management, and AI sales agents. Compare features, supported networks, and pricing side-by-side.
- [Best Salesforce Alternative for SMB Teams](https://pinlyx.com/alternatives/salesforce-alternative): Skip the multi-month Salesforce rollout. Pinlyx ships in 20 minutes, costs 80% less, and natively handles every channel your team uses.

## Use cases

- [Pinlyx for Sales Teams: Outbound & Inbound](https://pinlyx.com/use-cases/sales-teams): Hit quota with omnichannel outreach, AI lead qualification, shared pipelines, and rate-limit-safe DM automation. Built for SDRs, AEs, and sales leaders.
- [Pinlyx for Agencies: Clients in One Inbox](https://pinlyx.com/use-cases/agencies): Run client Telegram, X, Instagram, and email accounts from one workspace. White-label reports, per-client billing, role-based access, and unified inbox.
- [Pinlyx for Ecommerce: Cart Recovery](https://pinlyx.com/use-cases/ecommerce): Recover carts via WhatsApp & Instagram, run flash-sale DMs, sync orders from Shopify, and let AI agents answer product questions 24/7.
- [Pinlyx for SaaS Startups: PLG to Sales-Led](https://pinlyx.com/use-cases/saas-startups): Capture trial-signup DMs, qualify with AI, route hot leads to humans, and run lifecycle email + Telegram sequences without buying five different tools.
- [Pinlyx for Real Estate: Lead Follow-Up](https://pinlyx.com/use-cases/real-estate): Turn every Instagram DM, Facebook message and Telegram inquiry into a tracked lead with reminders, property tags, and AI follow-up sequences.
- [Pinlyx for Coaches & Creators: Sell on DMs](https://pinlyx.com/use-cases/coaches-creators): Scale your DM-based business. Booking links, sales pipelines, AI replies, and content scheduling built for coaches, course creators, and solopreneurs.
- [Pinlyx for Support: Omnichannel Helpdesk](https://pinlyx.com/use-cases/customer-support): One inbox for Telegram, X, WhatsApp, Instagram, email, and live chat. Assign tickets, route by skill, deflect with AI, and report SLAs from one place.
- [Pinlyx for Marketing Teams: Campaigns](https://pinlyx.com/use-cases/marketing-teams): Plan, publish, and measure across X, Instagram, TikTok, LinkedIn, Telegram, and email. Sync UTMs, capture DM replies, and report attribution end-to-end.

## Industries

- [CRM for SaaS: Trial Conversion & Lifecycle](https://pinlyx.com/industries/saas): A CRM purpose-built for SaaS. Capture trial signups, qualify with AI, run lifecycle messaging across email + Telegram, and measure expansion revenue.
- [CRM for Ecommerce: Shopify & Cart Recovery](https://pinlyx.com/industries/ecommerce): Sync orders, recover abandoned carts on WhatsApp & Instagram, automate post-purchase upsells, and answer product questions with AI, all in one CRM.
- [CRM for Real Estate Agents & Brokers](https://pinlyx.com/industries/real-estate): Capture, tag, and follow up with every lead from Instagram, Facebook Marketplace, Telegram, and email. Automated nurture sequences and property tagging.
- [CRM for Marketing & Growth Agencies](https://pinlyx.com/industries/agencies): White-label client reports, per-client workspaces, agency billing, and a unified inbox for every client account. Manage 50 brands like they were one.
- [CRM for Online Courses & Education Businesses](https://pinlyx.com/industries/education): Capture course inquiries from Instagram, Telegram, and email, qualify intent with AI, and run student-onboarding sequences. Built for coaches and course creators.
- [CRM for Healthcare & Wellness Clinics](https://pinlyx.com/industries/healthcare): Privacy-first omnichannel CRM for clinics, dentists, dermatologists and wellness practitioners. Appointment reminders, intake forms, and GDPR/HIPAA-aware storage.

## Company

- [About Pinlyx | Team & Mission](https://pinlyx.com/about): Learn about the Pinlyx team, our mission, and how we build a secure, compliant omnichannel AI CRM for modern businesses.
- [Changelog | Pinlyx Product Updates](https://pinlyx.com/changelog): See the latest product updates, fixes, and improvements shipped in Pinlyx.
- [Security](https://pinlyx.com/security): Discover how Pinlyx secures data with encryption, access controls, monitoring, and privacy-first practices.
- [Contact Sales & Support](https://pinlyx.com/contact): Get in touch with the Pinlyx team for sales, support, or partnerships. We respond within one business day.

## Blog

- [Schedule Social Posts With AI: A Weekly Content Loop That Survives Week Three](https://pinlyx.com/blog/schedule-social-posts-with-ai): Content calendars do not die from lack of discipline. They die when the supply of things worth saying runs out. Here is the weekly loop: three tool calls that hand the assistant real material, a plan you can argue with, a review gate on every draft, the UTC and IANA rule that stops posts landing at four in the morning, and the monthly review that decides what to keep.
- [Manage Instagram DMs With AI: The Three Levels of Automation and Where to Stop](https://pinlyx.com/blog/manage-instagram-dms-with-ai): Read and summarise, draft for a human to approve, or reply autonomously. Three levels of delegated authority, with the exact MCP tool calls, prompts and JSON for each, the hard stop list that makes autonomy survivable, what really prevents a duplicate send, and the argument for why most teams should stop at level two.
- [MCP Server for Social Media: Running Every DM and Post From Your AI Assistant](https://pinlyx.com/blog/mcp-server-for-social-media): An MCP server gives your AI assistant typed access to every social DM inbox and posting calendar you run. Here is what the protocol specifies, the 13 social tools and the scopes behind them, why the model never touches a platform token, and the four failure modes nobody warns you about: duplicate sends, time zone drift, prompt injection inside a customer DM, and platform messaging windows.
- [How to Choose a CRM in 2026 When Your Customers Message You Instead of Emailing](https://pinlyx.com/blog/how-to-choose-a-crm-2026): Most CRM buying goes wrong at the channel question, not the feature list. Here is the evaluation framework for teams whose customers DM instead of emailing: channel coverage, data model, automation depth, pricing model, migration cost, and exit. Includes a scoring rubric you can copy, the questions vendors hate, and two sections on when not to buy a CRM at all.
- [Live Chat Conversion Rate: Why 2.8x Measures Your Visitors, Not Your Widget](https://pinlyx.com/blog/live-chat-conversion-benchmarks): The famous 2.8x live chat statistic is real, from Forrester in 2018, and it mostly measures which visitors chose to chat rather than what chat did. The peer-reviewed estimate that corrects for selection bias lands near 16%. Here are the benchmarks that survive a source check, the ones that turn out to be phantoms, and the staffing mistake behind most underperforming widgets.
- [AI Lead Qualification: The Feedback Loop That Eats Your Best Segment](https://pinlyx.com/blog/ai-lead-qualification): BANT stopped being computable, and the scoring function that replaced it fails in a way no dashboard can see. How to split fit from intent, decay behavioural signals properly, and audit an automated qualifier before it teaches itself that your best segment is worthless.
- [Telegram vs WhatsApp for Business in 2026: One Charges Per Message, the Other Charges Your Reputation](https://pinlyx.com/blog/telegram-vs-whatsapp-for-business): A channel comparison built from the platforms' own documentation: reach by region, the Bot API and MTProto against the WhatsApp Business Platform, what each really costs at volume, group and channel mechanics, how much automation you are actually allowed, and the two very different ways you get banned. Includes a decision table and rules for running both.
- [Cold Outreach Compliance in 2026: Legal Under GDPR, Still Banned by the Platform](https://pinlyx.com/blog/cold-outreach-compliance-2026): Your outreach can satisfy GDPR, CAN-SPAM and CASL and still get your account closed on a Tuesday morning. A working guide to the four rulebooks that govern a cold message: data protection law, ePrivacy and PECR, platform terms of service, and the mailbox providers. With a jurisdiction comparison table and the November 2025 CJEU ruling that changed the consent argument.
- [Your sales tech stack has seven tools. The subscriptions are the cheapest part.](https://pinlyx.com/blog/sales-tech-stack-consolidation): A worked cost model for the seven-tool sales stack: per-seat math, the integration tax, and the deals fragmentation quietly loses. Plus the honest counter-case, including the famous context-switching statistic that turns out not to exist in any published paper, and four situations where consolidating is the wrong move.
- [Cold DM Outreach in 2026: The Spam Filter Reads Your Behaviour, Not Your Copy](https://pinlyx.com/blog/cold-dm-outreach-that-gets-replies): Your cold DM has two readers: a person who decides whether to reply, and a classifier that decides whether they ever see it. This is what the platforms actually publish about how they detect spam, why volume is the lever that kills you, five real messages rewritten, and the platforms where cold DM is already finished.
- [AI Agent vs Chatbot: The Four Categories, the One Real Difference, and the Metric That Hides Your Failures](https://pinlyx.com/blog/ai-agents-vs-chatbots): Rule-based chatbot, autoresponder, LLM chatbot, autonomous agent: four architectures sold under one word. Gartner reckons only about 130 of the thousands of agentic AI vendors are real. Here is the axis that actually separates them, why decision trees still win some jobs, and how to evaluate an agent when containment rate scores customers who gave up as wins.
- [Omnichannel Messaging Statistics 2026: The Numbers That Survive a Source Check](https://pinlyx.com/blog/omnichannel-messaging-benchmarks-2026): Where customer conversations actually happen in 2026, with every figure traced back to a primary source: the SpaceX S-1, Meta earnings call transcripts, and platform documentation. Covers the unit problem that makes channel-size tables meaningless, why cold email reply benchmarks disagree by 20x, the regional split, and cost per conversation. Plus an honest inventory of what nobody publishes.
- [Lead Response Time: The 5-Minute Rule Came From 2007 Phone Dials. Does It Survive a 2am Telegram DM?](https://pinlyx.com/blog/lead-response-time-speed-to-lead): The five minute rule comes from a 2007 study of outbound phone dials that stated in its own text that it did not address close ratios. This post reads the primary sources, works out what actually decays on a DM channel, and does the arithmetic on why 24/7 human coverage never survives contact with a calendar.

Full text of every page and post: https://pinlyx.com/llms-full.txt

## Türkçe sayfalar (Turkish)

Turkish versions of the pages above, served under https://pinlyx.com/tr. Same product, written natively for Turkish readers, not machine-translated.

- [Yapay Zekâ Destekli CRM ve Müşteri Takip Programı](https://pinlyx.com/tr): Telegram, WhatsApp, Instagram, X, e-posta ve canlı desteği tek gelen kutusunda toplayın. Satış hunisi, otomasyon ve satışı kapatan yapay zekâ ajanları. Ücretsiz başlayın.
- [Tüm Özellikler: Tek Gelen Kutusu, Yapay Zekâ Ajanları ve CRM](https://pinlyx.com/tr/ozellikler): Pinlyx’in sunduğu her şey tek sayfada: Telegram, X, WhatsApp, Instagram, e-posta ve canlı destek için birleşik gelen kutusu, yapay zekâ ajanları, satış hunileri, ön muhasebe, çoklu platform gönderi planlayıcı ve genel API.
- [Fiyatlandırma: Ücretsiz, Pro ve Business Paketleri](https://pinlyx.com/tr/fiyatlandirma): Pinlyx paket limitlerini yan yana karşılaştırın: hesap kotası, dahil sosyal hesap sayısı, yapay zekâ özellikleri, e-posta kutuları, canlı destek, API erişimi ve destek. Sonsuza dek ücretsiz paket, Pro 24,99 $/ay, Business 99 $/ay. Kullanıcı başına ücret yok.
- [Sosyal Medya Veri API’si: X, Instagram, TikTok](https://pinlyx.com/tr/veri-api): X (Twitter), Instagram, TikTok, YouTube, Telegram, Bluesky ve LinkedIn’deki herkese açık hesap verisi için tek HTTPS API: takipçi sayısı, günlük büyüme geçmişi, etkileşim analizleri, takipçi grafiği ve LinkedIn şirket kayıtları. Uygulama incelemesi yok, iş ortaklığı programı yok, tek anahtar.
- [Veri API Referansı: Uç Noktalar ve Yanıtlar](https://pinlyx.com/tr/veri-api/dokumanlar): Pinlyx Veri API referansının tamamı: X, Instagram, TikTok, YouTube, Telegram, Bluesky ve LinkedIn için her uç nokta; parametreleri, kopyalamaya hazır isteği ve döndürdüğü gerçek yanıt örneğiyle. Kimlik doğrulama, yanıt zarfı, yetki alanları, hız sınırları ve tüm hata kodları.
- [Telegram CRM Programı: Toplu Mesaj ve Müşteri Takibi](https://pinlyx.com/tr/telegram-crm-programi): Telegram’dan gelen satışlarınızı büyütün: çoklu hesap gelen kutusu, limit dostu toplu mesaj gönderimi, grup üye çekme, otomatik takip akışları ve Telegram üzerinde çalışan yapay zekâ ajanları.
- [X (Twitter) CRM: DM Otomasyonu ve Müşteri Bulma](https://pinlyx.com/tr/x-twitter-crm): Ajanslar ve içerik üreticileri için X (Twitter) CRM. DM’leri otomatikleştirin, potansiyel müşteri toplayın, birden fazla hesabı tek panelden yönetin ve satışlarınızı güvenle büyütün.
- [WhatsApp CRM: Ortak Gelen Kutusu ve Satış Takibi](https://pinlyx.com/tr/whatsapp-crm): WhatsApp’ı CRM’e bağlayın: ekiple paylaşılan gelen kutusu, her numara için kişi kaydı, yapay zekâ yanıtları, sohbet ataması, satış hunisi ve ödeme bağlantısı. Pro paketle başlar.
- [WhatsApp Link Oluşturucu: Hazır Mesaj ve QR Kod](https://pinlyx.com/tr/whatsapp-link-olusturucu): Telefon numaranızı tıkla-sohbet bağlantısına çevirin, hazır mesaj ekleyin ve QR kodu PNG olarak indirin. Ücretsiz, kayıt yok; numara tarayıcınızdan çıkmıyor.
- [Instagram CRM: DM Takibi ve Yorumdan Özel Mesaj](https://pinlyx.com/tr/instagram-crm): Instagram DM’lerini ortak gelen kutusunda toplayın, yorumlara otomatik özel mesaj gönderin, her kullanıcı adını kişi kaydına çevirin ve yapay zekâ ile yanıtlayın. Pro paketle başlar.
- [LinkedIn CRM: Profili Kaydet, Karar Vericiyi Bul](https://pinlyx.com/tr/linkedin-crm): LinkedIn profillerini tek tıkla CRM’e kaydedin, şirket ve karar verici kataloğunda arayın, mesajları tek gelen kutusunda toplayın. Sayfaya hiçbir şey enjekte edilmez.
- [Destek Masası: Bilet, SLA ve Çok Markalı Yardım Masası](https://pinlyx.com/tr/destek-masasi): Canlı destek, e-posta, Telegram, X ve sosyal konuşmaları sorumlusu, önceliği ve yanıt süresi taahhüdü olan biletlere çevirin. Çalışma saatleri, markalar ve destek raporları.
- [Potansiyel Müşteri Bulma: X, Telegram ve LinkedIn Katalogları](https://pinlyx.com/tr/potansiyel-musteri-bulma): 18,8 milyon X hesabı, 3 milyon Telegram kanalı, LinkedIn şirketleri ve karar vericileri. Kaliteye göre filtreleyin, adayları CRM kişisine çevirin. Ücretsiz pakette 200 kredi.
- [Firma Bulma: İl, İlçe ve Sektöre Göre İşletme Listesi](https://pinlyx.com/tr/firma-bulma): Açık harita verisindeki 1,79 milyon Türkiye işletmesini il, ilçe ve kategoriye göre arayın. Telefon, web sitesi ve adresle birlikte CRM’e aktarın. Pro paketle başlar.
- [Facebook Messenger CRM: Sayfa Mesajlarını Yönetin](https://pinlyx.com/tr/facebook-messenger-crm): Facebook sayfa mesajlarını ortak gelen kutusunda toplayın, yorumlara otomatik özel mesaj gönderin, her kişiyi kayda çevirin ve yapay zekâ ile yanıtlayın. Pro paketle başlar.
- [TikTok CRM: Planlı Paylaşım, Kitle Bulma ve Reklam](https://pinlyx.com/tr/tiktok-crm): TikTok’a planlı paylaşım yapın, içerik üreticisi kataloğunda arayın, adayları CRM kişisine çevirin ve TikTok reklamlarını aynı yerden yürütün.
- [Ads Studio: Google, Meta ve TikTok Kampanya Kurma](https://pinlyx.com/tr/ads-studio): Reklam kampanyalarını CRM’in içinden kurun: ağa karşı doğrulama, yayından önce kuru çalıştırma, onay adımı ve ciroya bağlı raporlama. Business paketinde.
- [Ekip Gelen Kutusu: Ortak Kuyruk, Atama ve Roller](https://pinlyx.com/tr/ekip-gelen-kutusu): Tüm kanallar tek kuyrukta, her konuşmaya bir sorumlu, rollerle sınırlı erişim. Koltuklar pakete dâhil, kullanıcı başına ücret yok.
- [NPS ve CSAT Anketleri: Puanı Kişiye Bağlayın](https://pinlyx.com/tr/anketler): NPS ve CSAT anketlerini CRM’den yürütün; bağlantı, e-posta, Telegram ya da WhatsApp ile gönderin. Her yanıt kişi kaydına düşer. Pro paketle başlar.
- [Fatura ve Ödeme Bağlantıları: Sohbetten Tahsilat](https://pinlyx.com/tr/fatura-ve-odeme): Konuşmanın içinden fatura kesin ya da ödeme bağlantısı gönderin; kendi Stripe, PayPal, iyzico veya PayTR anahtarlarınızla. Tahsilat ön muhasebeye işlenir.
- [Webhooks: 26 Olay, HMAC İmzalı ve Yeniden Denemeli](https://pinlyx.com/tr/webhooks): Kişi, fırsat, fatura ve destek olaylarını uç noktanıza imzalı HTTP POST olarak alın. Otomatik yeniden deneme ve okunabilir teslimat kaydı. Business paketinde.
- [Zapier Entegrasyonu: 24 Tetikleyici, 16 Eylem](https://pinlyx.com/tr/zapier): Pinlyx’i Zapier ile binlerce uygulamaya bağlayın. API anahtarıyla bağlanın, kod yazmadan otomasyon kurun. Pro paketle başlar.
- [ikas Entegrasyonu: Müşteri ve Sipariş Senkronu](https://pinlyx.com/tr/ikas): ikas mağazanızın müşterilerini ve siparişlerini CRM’e aktarın, sonra WhatsApp, Telegram veya e-postadan takip edin. Tüm paketlerde.
- [Aday Puanlama: Önce Kimi Arayacağınızı Bilin](https://pinlyx.com/tr/aday-puanlama): Her kişide 100 üzerinden aday puanı. Yapay zekâ yazışmadan belirler, eklenti profili yakalarken puanlar, siz elle değiştirirsiniz. Pro paketle başlar.
- [Telegram Grup Üye Çekme ve Otomasyon Aracı](https://pinlyx.com/tr/telegram-uye-cekme): Telegram gruplarındaki aktif üyeleri çekin, DM’leri otomatikleştirin ve bulut tabanlı güvenli altyapıyla satışlarınızı ölçekleyin.
- [Satış Hunisi ve Potansiyel Müşteri Yönetimi](https://pinlyx.com/tr/satis-hunisi): Telegram, X, WhatsApp, Instagram, e-posta ve canlı destek konuşmalarınızı tek bir yapay zekâ destekli satış hunisinde yönetin. Fırsatları takip edin, takipleri otomatikleştirin, daha hızlı kapatın.
- [Yapay Zekâ Otomatik Yanıt ve Satış Otomasyonu](https://pinlyx.com/tr/yapay-zeka-otomatik-yanit): Telegram ve sosyal medya satışlarınızı yapay zekâ otomatik yanıtlayıcıyla otomatikleştirin. Sohbetleri okur, niyeti analiz eder, verdiğiniz talimatlara göre 7/24 satışa çevirir.
- [X (Twitter) Gönderi Planlayıcı ve Thread Aracı](https://pinlyx.com/tr/x-twitter-gonderi-planlayici): Thread zamanlayın, performansı ölçün, birden fazla X hesabını tek panelden yönetin. Ciddi içerik üreticileri için gönderi planlama aracı.
- [Instagram Gönderi Planlayıcı ve Reels Takvimi](https://pinlyx.com/tr/instagram-gonderi-planlayici): Akışınızı görsel olarak planlayın, Reels ve hikâye zamanlayın, birden fazla hesabı tek yerden yönetin. İçerik üreticileri ve markalar için Instagram planlama aracı.
- [TikTok Gönderi Planlayıcı ve Trend Takvimi](https://pinlyx.com/tr/tiktok-gonderi-planlayici): Kısa videoları zamanlayın, trend seslere yetişin, TikTok hesabınızı otomatik pilotta büyütün. Çoklu hesap desteği ve en iyi paylaşım saati analizi.
- [YouTube Video Planlayıcı ve Prömiyer Takvimi](https://pinlyx.com/tr/youtube-video-planlayici): Uzun video, Shorts ve prömiyer zamanlayın. Başlık, küçük resim, etiket ve bitiş ekranını optimize edin, izleyicinizin çevrimiçi olduğu saatte yayınlayın.
- [LinkedIn Gönderi Planlayıcı: Karusel ve Anket](https://pinlyx.com/tr/linkedin-gonderi-planlayici): LinkedIn metin gönderisi, karusel, anket, PDF döküman ve makale zamanlayın. Kişisel profil ve şirket sayfası, ilk yorum otomasyonu ve etkileşim analizi.
- [Facebook Gönderi Planlayıcı: Sayfa ve Grup](https://pinlyx.com/tr/facebook-gonderi-planlayici): Facebook sayfa gönderilerini, Reels’i ve hikâyeleri zamanlayın. Birden fazla sayfayı tek takvimden yönetin, en iyi paylaşım saatini yakalayın.
- [Pinterest Pin Planlayıcı ve Pano Takvimi](https://pinlyx.com/tr/pinterest-pin-planlayici): Pinleri ve fikir pinlerini zamanlayın, panoları düzenleyin, sezonluk kampanyaları önceden kurun. E-ticaret ve içerik markaları için Pinterest planlama.
- [Threads Gönderi Planlayıcı ve Zincir Aracı](https://pinlyx.com/tr/threads-gonderi-planlayici): Threads gönderilerini ve zincirlerini zamanlayın, Instagram içeriğinizle birlikte tek takvimden yönetin, etkileşimi ölçün.
- [CRM Chrome Eklentisi: Profili Tek Tıkla Kaydet](https://pinlyx.com/tr/chrome-eklentisi): LinkedIn, X, Instagram ve GitHub profillerini tek tıkla CRM hesabınıza kaydedin. Mükerrer kayıt engelli, etiketli ve notlu. Chrome Web Mağazasında ücretsiz.
- [Canlı Destek Widget’ı: Siteye Eklenebilir Sohbet](https://pinlyx.com/tr/canli-destek-widget): Web sitenize tek satır kodla eklenen canlı destek widget’ı. 50’den fazla tema, özel CSS, anlık mesajlaşma ve yapay zekâdan temsilciye devir. Anonim ziyaretçiyi müşteriye çevirin.
- [Otomasyon Akışları: Otomatik Takip Mesajları](https://pinlyx.com/tr/otomasyon-akislari): Çok kanallı takip akışları kurun: Telegram, e-posta, X ve sosyal medyada zamanlanmış adımlar. Yanıt gelince durur, CRM filtreleriyle hedefler, sonuçları raporlar.
- [Toplu Mesaj Gönderme Programı: Limit Dostu](https://pinlyx.com/tr/toplu-mesaj-gonderme): Telegram, WhatsApp ve X’te toplu mesaj gönderin. Spintax ile benzersiz metin, hız limiti koruması, flood-wait yönetimi ve yanıt gelince otomatik durdurma.
- [Tek Gelen Kutusu: Tüm Kanallar Tek Ekranda](https://pinlyx.com/tr/tek-gelen-kutusu): Telegram, WhatsApp, Instagram, X, e-posta ve canlı destek mesajlarını tek gelen kutusunda toplayın. Ekip ataması, notlar, etiketler ve yapay zekâ yanıt önerileri.
- [Raporlama ve Analitik: Satış ve Kanal Performansı](https://pinlyx.com/tr/raporlama-analitik): Kanal bazlı yanıt süresi, dönüşüm oranı, temsilci performansı ve gelir raporları. Hesabınızın saat dilimine göre günlük kırılım.
- [Entegrasyonlar: ikas, Telegram, WhatsApp, Instagram, X ve Dahası](https://pinlyx.com/tr/entegrasyonlar): ikas mağazanız, mesajlaşma kanalları, e-posta, ödeme sağlayıcıları, reklam platformları ve webhook’lar. Kendi anahtarınızı getirin, dakikalar içinde bağlayın.
- [Mesaj Şablonları ve Spintax: Hazır Yanıtlar](https://pinlyx.com/tr/mesaj-sablonlari): Sık kullandığınız yanıtları şablona dönüştürün. Değişkenler, spintax ile benzersiz varyasyonlar, klasörleme ve ekip genelinde paylaşım.
- [Yapay Zekâ Botları: Eğitilebilir Sohbet Botu](https://pinlyx.com/tr/yapay-zeka-botlari): Kendi verinizle eğitilen sohbet botları sık sorulan soruları yanıtlar, randevu alır ve potansiyel müşteriyi niteler. Telegram, WhatsApp, Instagram ve web sitenizde çalışır.
- [Müşteri Takip Programı: Kişi ve Lead Yönetimi](https://pinlyx.com/tr/musteri-takip-programi): Tüm kişilerinizi tek yerde toplayın: etiketler, özel alanlar, lead puanlama, zaman çizelgesi ve kanal bazlı geçmiş. Her konuşma doğru kişiye bağlanır.
- [Genel REST API ve Webhook’lar](https://pinlyx.com/tr/api): Kişileri, konuşmaları, fırsatları ve mesaj gönderimini kendi sisteminize bağlayın. REST API, webhook’lar, MCP sunucusu ve resmi .NET SDK’sı.
- [Canlı Ziyaretçiler: Sitenizde Şu An Kim Var](https://pinlyx.com/tr/canli-ziyaretciler): Web sitenizdeki ziyaretçileri anlık görün: hangi sayfada, nereden geldi, hangi reklamdan. UTM ve reklam kaynağı eşleştirmesiyle sıcak fırsatı kaçırmayın.
- [Ön Muhasebe: Gelir, Gider ve Kâr Takibi](https://pinlyx.com/tr/on-muhasebe): CRM’inizin içinde ön muhasebe: gelir ve gider kaydı, aylık net kâr, tahsilat takibi, çoklu para birimi ve tarihsel kur çevrimi.
- [Gelir Kaynakları: Dış Sistemlerden Otomatik Gelir](https://pinlyx.com/tr/gelir-kaynaklari): E-ticaret siteniz, ödeme sağlayıcınız veya kendi uygulamanızdaki geliri API anahtarıyla Pinlyx’e aktarın. Gider ve kâr/zarar tek ekranda.
- [Yapay Zekâ Satış Ajanları: Kendi Kurallarınızla](https://pinlyx.com/tr/yapay-zeka-ajanlari): Kendi ürün bilginizle eğitilen yapay zekâ ajanları müşteri sorularını yanıtlar, fırsatları niteler ve gerektiğinde konuşmayı temsilcinize devreder. Kural motoru, hafıza ve uyarılar dahil.
- [E-posta Gelen Kutusu: Gmail ve IMAP CRM Entegrasyonu](https://pinlyx.com/tr/e-posta-gelen-kutusu): Gmail veya IMAP hesabınızı bağlayın, e-postaları CRM kişilerine otomatik eşleyin. Yapay zekâ özeti, taslak yanıt ve koşul-eylem kural motoru.
- [Fırsat Yönetimi: Teklif, Aşama ve Kapanış Takibi](https://pinlyx.com/tr/firsat-yonetimi): Fırsatları tutarıyla, aşamasıyla ve sorumlusuyla takip edin. Görevlerle bağlayın, kapanış tahmini alın, kazanç ve kayıp nedenlerini raporlayın.
- [WhatsApp Yapay Zekâ: Geçmiş Sohbetlerden Öğrenme](https://pinlyx.com/tr/whatsapp-yapay-zeka): Geçmiş WhatsApp konuşmalarınızı analiz edip kendi satış dilinizi öğrenen yapay zekâ. Sık sorulan sorular, kazandıran cevaplar ve otomatik yanıt önerileri.
- [Blog: Çok Kanallı Satış, WhatsApp ve Yapay Zekâ](https://pinlyx.com/tr/blog): Türkiye pazarı için yazılmış uzun rehberler: WhatsApp ve Instagram üzerinden satış, İYS ve KVKK yükümlülükleri, müşteri takip programı seçimi, yapay zekâ ajanları ve mesajla gelen müşteriyi kaçırmama yolları.
- [Hakkımızda: Pinlyx’i Kimler Geliştiriyor](https://pinlyx.com/tr/hakkimizda): Pinlyx’in hikâyesi, kurucu ekibi ve ürün yaklaşımı. Küçük işletmelerin tüm müşteri konuşmalarını tek yerde toplaması için neden bu ürünü geliştirdiğimizi anlatıyoruz.
- [Güvenlik: Veri Koruma ve Altyapı Önlemleri](https://pinlyx.com/tr/guvenlik): Verilerinizi nasıl koruduğumuz: şifreleme, erişim denetimi, yedekleme, veri saklama süreleri ve KVKK/GDPR uyumu. Barındırma bölgesi ve altyapı detayları.
- [İletişim: Satış ve Destek Ekibine Ulaşın](https://pinlyx.com/tr/iletisim): Sorularınız, demo talebiniz veya teknik destek için Pinlyx ekibine ulaşın. Formu doldurun, aynı iş günü içinde dönüş yapalım.
- [CRM Karşılaştırma: Pinlyx ve Rakipleri](https://pinlyx.com/tr/karsilastirma): Pinlyx’i HubSpot, Salesforce, Pipedrive, Intercom, Zendesk, Buffer, Hootsuite ve Later ile yan yana karşılaştırın. Kanallar, yapay zekâ, fiyat modeli ve geçiş süresi için dürüst, özellik bazlı dökümler.
- [Pinlyx vs HubSpot: 2026 Karşılaştırması](https://pinlyx.com/tr/karsilastirma/pinlyx-vs-hubspot): HubSpot e-posta için kuruldu, Pinlyx ise Telegram, X, WhatsApp ve Instagram DM’leri için. Özellikleri, fiyatları, yapay zekâ ajanlarını ve geçiş süresini yan yana görün.
- [Pinlyx vs Salesforce: Dürüst Karşılaştırma](https://pinlyx.com/tr/karsilastirma/pinlyx-vs-salesforce): Salesforce kurumsal ölçek için ağır bir sistem. Pinlyx dakikalar içinde kurulur, Telegram, X ve sosyal kanal gelen kutularıyla gelir. Ekibinize, bütçenize ve kanallarınıza hangisi uyuyor?
- [Pinlyx vs Pipedrive: Huni ve Gelen Kutusu](https://pinlyx.com/tr/karsilastirma/pinlyx-vs-pipedrive): Pipedrive saf bir satış hunisi. Pinlyx bunun üzerine sosyal DM gelen kutusunu, yapay zekâ otomatik yanıtını ve toplu mesaj gönderimini ekliyor. Özellikleri, fiyatları ve kullanım senaryolarını karşılaştırın.
- [Pinlyx vs Intercom: Çok Kanallı Canlı Destek](https://pinlyx.com/tr/karsilastirma/pinlyx-vs-intercom): Intercom web sohbetine odaklanır. Pinlyx canlı desteği Telegram, X, WhatsApp ve e-posta ile tek gelen kutusunda, yarı fiyatına birleştirir. Doğrudan özellik ve fiyat karşılaştırması.
- [Pinlyx vs Zendesk: Destek ve Satış Bir Arada](https://pinlyx.com/tr/karsilastirma/pinlyx-vs-zendesk): Zendesk destek taleplerini yönetir. Pinlyx desteği, satışı ve sosyal erişimi aynı yerde toplar: Telegram, X, WhatsApp, Instagram, e-posta ve canlı destek tek gelen kutusunda.
- [Pinlyx vs Drift: Canlı Sohbet ve Lead Toplama](https://pinlyx.com/tr/karsilastirma/pinlyx-vs-drift): Drift yalnızca web sohbeti sunar. Pinlyx aynı konuşma akışına Telegram, X, WhatsApp ve Instagram DM’lerini ekler. Özellik, fiyat ve yapay zekâ ajanı karşılaştırması.
- [Pinlyx vs Buffer: Planlayıcı ve CRM Bir Arada](https://pinlyx.com/tr/karsilastirma/pinlyx-vs-buffer): Buffer gönderi planlar. Pinlyx hem gönderi planlar hem de DM yanıtlarını tek gelen kutusunda toplar, böylece paylaşımlarınızdan gelen adaylar doğrudan satış hunisine düşer.
- [Pinlyx vs Hootsuite: Planlayıcı ve CRM](https://pinlyx.com/tr/karsilastirma/pinlyx-vs-hootsuite): Hootsuite, CRM tarafı sınırlı bir gönderi planlayıcı. Pinlyx ise tam planlama yapan bir CRM. Desteklenen ağları, otomasyon derinliğini ve kullanıcı başına fiyatlandırmayı karşılaştırın.
- [Pinlyx vs Later: Görsel Planlamanın Ötesi](https://pinlyx.com/tr/karsilastirma/pinlyx-vs-later): Later, Instagram akış planlamasında çok iyi. Pinlyx buna DM’leri, satış hunilerini, yapay zekâ yanıtlarını ve 7 platform daha ekliyor. Tam kapsam ile yalnızca planlayıcıyı karşılaştırın.
- [Pinlyx vs Sprout Social: Karşılaştırma](https://pinlyx.com/tr/karsilastirma/pinlyx-vs-sprout-social): Sprout Social kullanıcı başına ücretlendirir ve Telegram desteklemez. Pinlyx sabit fiyatlı, Telegram yerel desteğine ve hazır yapay zekâ satış ajanlarına sahip. Tüm özellik ve fiyat karşılaştırması.
- [Türkiye İşletme Dijitalleşme Raporu 2026](https://pinlyx.com/tr/arastirma/turkiye-isletme-dijitallesme-raporu): 1.786.700 Türk işletmesini ölçtük, iddia ettikleri web sitelerinin hepsini taradık: yalnızca %23,2’sinin cevap veren sitesi var. İl ve sektör kırılımıyla ücretsiz veri.
- [Telegram Kanal Erişimi 2026: Görüntülenme ve Abone](https://pinlyx.com/tr/arastirma/telegram-kanal-erisimi-2026): 500 binden büyük Telegram kanallarında medyan gönderiyi abonelerin %3,3’ü görüyor; 1-5 bin abonelik kanallarda %31,4. 3,2 milyon kanallık katalogdan ölçüldü. Ücretsiz veri, CC BY 4.0.
- [Türkiye’de Ölü İşletme Web Siteleri 2026](https://pinlyx.com/tr/arastirma/olu-isletme-web-siteleri): 685.343 Türk işletmesinin yayınladığı web adresine istek attık: %39,6’sı ölü, 164.281 alan adı artık çözülmüyor. İl ve sektör kırılımıyla ücretsiz veri, CC BY 4.0.
- [n8n CRM Node’u: Kişiler, Fırsatlar, Konuşmalar](https://pinlyx.com/tr/n8n-entegrasyonu): n8n-nodes-crmsolid’i Topluluk Node’larından kurun; kişileri, fırsatları ve konuşmaları iş akışlarınıza taşıyın. API anahtarıyla kimlik doğrulama, imleçli sayfalama, bağımlılık yok.

## Türkçe blog yazıları (Turkish long-form)

Original Turkish articles on Turkish commercial messaging law (6563, İYS, KVKK), TÜİK market data, and channel operations. Written for the Turkish market, not translated from the English posts.

- [Yapay Zeka ile Sosyal Medya Gönderi Planlama: Üçüncü Haftayı Geçen İçerik Döngüsü](https://pinlyx.com/tr/blog/yapay-zeka-ile-sosyal-medya-gonderi-planlama): İçerik takvimleri üçüncü haftada ölür, çünkü darboğaz takvim değil, söylenmeye değer şey arzıdır. MCP üzerinden CRM'e bağlı bir asistanla haftalık planlama oturumu nasıl kurulur, gönderi neden her zaman bir tarih ister, scheduledAt ve timeZone neden karıştırılır, çoklu platform varyantları kopyala yapıştır kokmadan nasıl üretilir ve ay sonunda hangi sayılara bakılır.
- [Instagram DM Yapay Zeka ile Yönetimi: Üç Yetki Seviyesi ve Nerede Durmalı](https://pinlyx.com/tr/blog/instagram-dm-yapay-zeka-yonetimi): Instagram gelen kutusunu MCP üzerinden bir asistana bağlamanın üç yetki seviyesi: oku ve özetle, onaya taslak yaz, dar bir sınıfta otonom yanıtla. Her seviye için araç çağrı sırası, gereken anahtar kapsamı, insana devir kuralları, çift gönderimi gerçekte ne engellediği, DM'i kişi kaydına çevirme adımları, Meta'nın yanıt penceresi ve Türkiye tarafındaki izin yükümlülükleri.
- [Sosyal Medya MCP Sunucusu: Tüm DM ve Gönderileri Yapay Zeka Asistanından Yönetmek](https://pinlyx.com/tr/blog/sosyal-medya-mcp-sunucusu): Sosyal medya MCP sunucusu, yapay zekâ asistanınıza 12 platformdaki DM kutusuna ve gönderi takvimine tipli erişim verir. Protokolün üç yapı taşı, kimlik bilgisinin nerede durduğu, on üç sosyal aracın ne yaptığı, kapsamlar ve yerel filtreler, çift gönderimden istem enjeksiyonuna dört arıza biçimi, Europe/Istanbul saat kayması ve on dakikalık kurulum.
- [Türkçe Konuşan Yapay Zekâ Müşteri Temsilcisi Kurmak: Veri, Talimat, Devir Kuralları ve KVKK Sınırları](https://pinlyx.com/tr/blog/turkce-yapay-zeka-musteri-temsilcisi): Türkçenin sondan eklemeli yapısı, aksansız yazım ve i/İ tuzağı yapay zekâ müşteri temsilcisi kurulumunu İngilizceden farklı kılıyor. Token maliyetinden bilgi tabanına, insana devir kurallarından test setine ve KVKK yükümlülüklerine kadar adım adım rehber.
- [Yurt Dışı Bulut CRM Kullanmak KVKK'ya Aykırı mı? Standart Sözleşme, Beş İş Günü Bildirimi ve Veri Envanteri](https://pinlyx.com/tr/blog/kvkk-yurt-disina-veri-aktarimi): Yurt dışı sunucuda müşteri verisi tutmak yasak değil, ama 1 Haziran 2024'ten beri tanımlı bir prosedürü var. Hangi aracın aktarım sayıldığı, dört standart sözleşme tipinden hangisini imzalayacağınız, beş iş günlük bildirimi kaçırmanın bedeli ve kendi envanterinizi çıkarmak için hazır bir tablo. Yapay zekâ araçlarının durumu ayrı bir bölümde.
- [Instagram DM'den Sipariş Alan İşletmeler İçin Operasyon Rehberi](https://pinlyx.com/tr/blog/instagram-dm-siparis-operasyonu): Instagram DM'den gelen siparişi dağınık bir sohbetten takip edilebilir bir sürece çevirmenin adımları: kanal sahipliği, ilk yanıt süresi, sipariş kaydı, ödeme, kargo bildirimi ve iade akışı. Meta'nın 24 saat kuralını ve yorumdan özel yanıt sınırlarını birincil kaynaktan, mesafeli satış ve KVKK yükümlülüklerini madde numaralarıyla ele alıyoruz.
- [SMS mi, WhatsApp mı, Instagram DM mi? Türkiye'de Kanal Başına Gerçek Maliyet ve Dönüş Hesabı](https://pinlyx.com/tr/blog/sms-whatsapp-instagram-dm-maliyet): SMS fiyatı lira, WhatsApp şablonu dolar, Instagram DM'in mesaj ücreti hiç yok. Bu yazı beş kanalın Türkiye maliyetini 15 Ağustos 2026 fiyatlarıyla tek tabloya koyuyor: paket paket SMS birim fiyatı, İYS payı, WhatsApp aracı komisyonu ve kur riski. Üç senaryoda kanal kanal lira hesabı, bir karar ağacı ve kaynaksız dönüş oranlarına karşı kendi ölçümünüzü kurma yöntemi var.
- [WhatsApp Hesabınız Neden Kapanıyor? Kalite Derecesi, Mesajlaşma Limitleri ve Ban Riskini Düşürmenin Teknik Yolu](https://pinlyx.com/tr/blog/whatsapp-hesap-kapanma-ban-riski): WhatsApp hesapları çok mesaj attığınız için değil, mesajı alan insanlar rahatsız olduğu için kapanıyor. Kalite derecesi, mesajlaşma limiti kademeleri, numara durumu, şablon duraklatma süreleri ve itiraz süreci Meta'nın kendi dokümanlarından adım adım anlatılıyor. Ayrıca üç farklı WhatsApp ürününün kapanma mekanizması ayrıştırılıyor.
- [Excel'den CRM'e Geçiş: KOBİ İçin Adım Adım Göç Planı ve Excel'de Kalmanın Gerçek Maliyeti](https://pinlyx.com/tr/blog/excel-yerine-crm-gecis-rehberi): Excel'de müşteri takibi ne zaman yetmemeye başlar, geçiş kararı hangi sayılara bakılarak verilir? Kolon eşleme tablosu, telefon numarası normalizasyonu, TCKN ve VKN ayrımı, Türkçe karakter bozulması, mükerrer kayıt birleştirme, KVKK adımları ve 30 günlük takvim.
- [Türkiye'de İşletmelerin Yalnızca %12'si CRM Kullanıyor: TÜİK Verileriyle Müşteri Yönetiminin Gerçek Tablosu](https://pinlyx.com/tr/blog/turkiye-crm-kullanim-oranlari): TÜİK'in 2025 girişim araştırmasına göre Türkiye'de 10 ve daha fazla çalışanı olan girişimlerin %12,0'ı CRM kullanıyor ve bu oran 2023'ten beri yerinde sayıyor. Bu sayfa ölçek kırılımlarını, 2021-2023-2025 serisini, Eurostat karşılaştırmasını ve talep tarafındaki dijitalleşme makasını kaynağıyla topluyor.
- [Tacir ve Esnafa Onaysız İleti Göndermek Gerçekten Serbest mi? B2B Soğuk Mesajlaşmanın Sınırları](https://pinlyx.com/tr/blog/tacir-esnaf-ticari-elektronik-ileti): Ticari elektronik ileti yönetmeliğinin tacir ve esnaf istisnası gerçek, ama sanıldığı kadar geniş değil. Kimin tacir sayıldığı, ret hakkının nasıl işlediği, İYS'de TACIR kaydının neden gerektiği ve KVKK'nın bu tablonun neresinde durduğu, Kurul kararlarıyla birlikte.
- [İYS Rehberi: Kayıttan İzin Yüklemeye, Ret Yönetiminden Cezalara Tam Uygulama Kılavuzu](https://pinlyx.com/tr/blog/iys-ileti-yonetim-sistemi-rehberi): İYS'ye kayıt, marka tanımlama, entegratör seçimi, üç iş günü kuralı, onay kaynağı alanı, ret akışı ve CRM ile İYS arasındaki izin senkronu. Mevzuat maddeleri, 2026 ceza tablosu ve 25 maddelik uygulama kontrol listesiyle işletmeler için operasyonel rehber.
- [WhatsApp'tan Toplu Mesaj Göndermek Yasal mı? 6563, İYS ve KVKK Açısından 2026 Rehberi](https://pinlyx.com/tr/blog/whatsapp-toplu-mesaj-yasal-mi): Kanun WhatsApp demiyor ama sizi kapsam dışı da bırakmıyor. 6563 sayılı Kanun ve Ticari İletişim Yönetmeliği madde madde, 2026 ceza bantlarıyla, İYS'nin neden WhatsApp'ı kapsamadığıyla ve on bir gerçek senaryoyla anlatılıyor. İzni nasıl toplarsınız, ret nasıl işlenir, denetimde neyi ispat edersiniz.

## Optional

- [Terms of Service](https://pinlyx.com/terms): Review the terms for using Pinlyx, including acceptable use, billing, refunds, and data practices.
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